MWI on Nortel Telephone from Cisco Unity Voice Mail 1

[pruden]

Hi -

I am trying to configure our Cisco Unity Connection voice mail to also support our Nortel CS1000 users. The configuration is:

Nortel CS1000 Rls 4.50
QSIG Tie lines to Cisco 3845 voice gateway
Cisco Unified Call Manager Rls 7.1.3
Cisco Unity Connection Rls 7.1.3

All QSIG functionality appears to work with the exception of the MWI. I have this working at another site and just completed a side by side comparison of the two configurations. The two Cisco systems are set up exactly the same however there are a couple of things I noticed with the Nortel switches that I hope I can get some advice on (all configs posted below).

On the working Nortel / Cisco set up the Nortel is integrated with Call Pilot. Calls to a Nortel telephone hunt / FNA to the Cisco mail correctly and when a VM is left the Cisco successfully lights the Nortel MWI (and turns the light off when the message is read).

On the NON-working Nortel they are using a non-integrated voice mail system (which is failing and is pegged to be replaced with the Cisco Unity mail). This mail system uses 2616 emulation as the interface to the Nortel.

After reviewing the two Nortel configs I see that on the NON-working system IMS is not enabled (IMS NO) and I think this my issue. This Nortel is supporting a large hospital and I hope to get some feedback on enabling this feature to avoid any down time.

My question is:

Does the QSIG MWI integration between the Cisco and the Nortel require IMS to be enabled? Is there any risk in enabling this on a production system that does not use integrated mail today? If we do enable this and we encounter an issue can it be disabled without a reload?

The debug from the Cisco (at the very bottom) indicates that when the Cisco is trying to light the MWI for X-8940 (my test telephone) there is a call rejected message. 8940 is a single appearance 2616 and 8940 is the MARP DN. 8940 can be dialed from the Cisco and only appears on this one Nortel telephone.

Thank you - any input would be greatly appreciated.

Configs:

PKG

REQ prt
TYPE pkg
OPTF 1
CUST 2
CDR 4
CTY 5
RAN 7
TAD 8
DNDI 9
EES 10
INTR 11
ANI 12
ANIR 13
BRTE 14
DNDG 16
MSB 17
SS25 18
DDSP 19
ODAS 20
DI 21
DISA 22
CHG 23
CAB 24
BAUT 25
CASM 26
CASR 27
BQUE 28
NTRF 29
NCOS 32
CPRK 33
SSC 34
IMS 35
UST 35
UMG 35
ROA 36
NSIG 37
MCBQ 38
NSC 39
BACD 40
ACDB 41
ACDC 42
LMAN 43
MUS 44
ACDA 45
MWC 46
AAB 47
GRP 48
NFCR 49
ACDD 50
LNK 51
FCA 52
SR 53
AA 54
HIST 55
AOP 56
NARS 58
CDP 59
PQUE 60
FCBQ 61
OHQ 62
NAUT 63
SNR 64
TDET 65
NXFR 67
HOT 70
DHLD 71
LSEL 72
SS5 73
DRNG 74
PBXI 75
DLDN 76
CSL 77
OOD 79
SCI 80
CCOS 81
CDRQ 83
TENS 86
FTDS 87
DSET 88
TSET 89
LNR 90
DLT2 91
PXLT 92
SUPV 93
CPND 95
DNIS 98
BGD 99
RMS 100
MR 101
AWU 102
PMSI 103
LLC 105
MCT 107
ICDR 108
APL 109
TVS 110
TOF 111
IDC 113
AUXS 114
DCP 115
PAGT 116
CBC 117
CCDR 118
EMUS 119
PLDN 120
SCMP 121
FTC 125
BKI 127
DTI2 129
TBAR 132
ENS 133
FFC 139
DCON 140
MPO 141
ISDN 145
PRA 146
ISL 147
NTWK 148
IEC 149
DNXP 150
CDRE 151
FXS 152
IAP3P 153
PRI2 154
ACNT 155
THF 157
FGD 158
NAS 159
FNP 160
ISDN_INTL_SUP 161
SAR 162
MINT 163
LAPW 164
GPRI 167
ARIE 170
CPGS 172
ECCS 173
AAA 174
NMS 175
EOVF 178
HVS 179
DKS 180
SACP 181
VNS 183
OVLP 184
EDRG 185
POVR 186
SECL 191
ORC-RVQ 192
IPRA 202
XPE 203
XCT0 204
XCT1 205
MLWU 206
NACD 207
HSE 208
MLM 209
MAID 210
VAWU 212
EAR 214
ECT 215
BRI 216
IVR 218
MWI 219
MSDL 222
FC68 223
M911 224
CWNT 225
MSDL SDI 227
MSDL STA 228
SSAU 229
BRIT 233
FCDR 234
BRIL 235
MCMO 240
MULTI_USER 242
ALRM_FILTER 243
SYS_MSG_LKUP 245
VMBA 246
CALL_ID 247
M911 ENH 249
DPNA 250
SCDR 251
ARFW 253
PHTN 254
ADMINSET 256
ATX 258
CDRX 259
QSIG 263
REM_IPE 286
NI-2 291
MAT 296
MQA 297
CORENET 299
CPP 301
QSIGGF 305
CPRKNET 306
PAGENET 307
CPCI 310
NGCC 311
TATO 312
OPEN_ALARM 315
QSIG-SS 316
QTN 321
NGEN 324
RANBRD 327
MUSBRD 328
ESA 329
ESA_SUPP 330
ESA_CLMP 331
CNUMB 332
CNAME 333
NI-2_CBC 334
MEET 348
MC32 350
DBA 351
FDID 362
NMCE 364
FIBN 365
CPP_CNI 368
STS_MSG 380
CDIR 381
VIRTUAL_OFFICE 382
ATAN 384
NI2NAME 385
M3900_PROD_ENH 386
VIR_OFF_ENH 387
ACDE 388
UUI 393
OAS 394
ICON 397
PCA 398
H323_VTRK 399
LOCX 400
PVQM 401
GRPRIM 404
SIP 406
CAC 407


REQ prt
TYPE cfn

ADAN HIST
SIZE 30000
USER MTC BUG
ADAN TTY 0
CTYP QSDI
GRP 0
DNUM 0
DES XSM
FLOW NO
USER MTC
XSM YES
TTYLOG 0
BANR YES
ADAN TTY 1
CTYP QSDI
GRP 0
DNUM 1
DES MAINT
FLOW NO
USER MTC SCH
XSM NO
TTYLOG 0
BANR NO
ADAN TTY 2
CTYP QSDI
GRP 0
DNUM 2
DES seb
FLOW NO
USER MTC SCH
XSM NO
TTYLOG 0
BANR YES
ADAN TTY 3
CTYP QSDI
GRP 0
DNUM 3
DES Maint
FLOW NO
USER MTC SCH
XSM NO
TTYLOG 0
BANR NO
ADAN TTY 4
CTYP CPSI
DNUM 4
PORT 0
DES CORE0
BPS 9600
BITL 8
STOP 1
PARY NONE
FLOW NO
USER MTC SCH BUG
XSM NO
TTYLOG 0
BANR YES
ADAN TTY 5
CTYP CPSI
DNUM 5



PAGE 001

PORT 1
DES CORE1
BPS 9600
BITL 8
STOP 1
PARY NONE
FLOW NO
USER MTC SCH BUG
XSM NO
TTYLOG 0
BANR YES
ADAN TTY 6
CTYP QSDI
GRP 2
DNUM 6
DES B
FLOW NO
USER SCH
XSM NO
TTYLOG 0
BANR YES
ADAN TTY 7
CTYP QSDI
GRP 2
DNUM 7
DES CDR-C
FLOW NO
USER CTY
XSM NO
ADAN TTY 8
CTYP QSDI
GRP 2
DNUM 8
DES D
FLOW NO
USER SCH
XSM NO
TTYLOG 0
BANR YES
ADAN TTY 9
CTYP QSDI
GRP 2
DNUM 9
DES E
FLOW NO
USER SCH
XSM NO
TTYLOG 0
BANR YES
ADAN TTY 10
CTYP MSDL
GRP 1
DNUM 10
PORT 0
DES SWTCHVW
BPS 9600
PARM RS232 DTE
BITL 8
STOP 1
PARY NONE
FUNC



PAGE 002

USER ACD
CUST 00
SSUP NO
APRT NO
XSM NO
ADAN TTY 11
CTYP PTY
DNUM 11
PORT 2
DES PTY11
FLOW NO
USER MTC SCH BUG
XSM NO
TTYLOG 0
BANR YES
ADAN TTY 12
CTYP PTY
DNUM 12
PORT 1
DES PTY12
FLOW NO
USER MTC SCH BUG
XSM NO
TTYLOG 0
BANR YES
ADAN TTY 14
CTYP MSDL
GRP 0
DNUM 14
PORT 0
DES SWTCHV
BPS 9600
PARM RS232 DTE
BITL 7
STOP 1
PARY EVEN
FUNC
USER ACD
CUST 00
SSUP NO
APRT YES
XSM NO
ADAN TTY 15
CTYP PTY
DNUM 15
PORT 5
DES cdr
FLOW NO
USER MTC SCH BUG
XSM NO
TTYLOG 0
BANR YES
ADAN ELAN 16
CTYP ELAN
DES ELAN16
N1 512
ADAN DCH 19
CTYP MSDL
GRP 0
DNUM 13
PORT 3
DES CUCMQSIG
USR PRI
DCHL 19
OTBF 32
PARM RS422 DTE
DRAT 64KC
CLOK EXT
IFC ISGF
PINX_CUST 0
ISDN_MCNT 300
CLID OPT0
CO_TYPE STD
SIDE USR
CNEG 1
RLS ID **
RCAP COLP NDI CCBI CCNI PRI DV3I CTI QMWI
PR_TRIGS DIV 2 3
CNG 2 3
CTR2 2 3
PR_RTN NO
MBGA NO
OVLR NO
OVLS NO
T310 120
T200 3
T203 10
N200 3
N201 260
K 7




CDB

PARM
LPIB 5000
HPIB 5000
500B 2000
SL1B 2000
NCR 20000
MGCR 25
CSQI 20
CSQO 20
TUBO NO
CFWS YES
PCML MU
ALRM YES
ERRM ERR BUG AUD
DTRB 100
TMRK 128
FCDR OLD
PCDR NO
TPO NO
TSO NO
CLID YES
DUR5 NO
MLDN YES
MARP YES
IPIE NO
FRPT NEFR
DCUS 1
MSCL 600
PMSI
MANU PMS1
PMCR 0
PORT NONE
NDIS 20
OCAC NO
MTRO MR
SBA_ADM_INS 002
SBA_USER 100
BCAP SPEECH
IDLE_SET_DISPLAY
ICON YES
CEQU
MPED 8D
TERM
REMO
TERD
REMD
TERQ
REMQ
SUPL 004 008 020 028
036 040 052 068
072 084 108 N156
SUPC
SUPF
XCT 000 016 032 034
048 064 080 096
112
TDS * 000 * 016 * 032 * 034
* 048 * 064 * 080 * 096
* 112
CONF * 001 * 017 * 033 * 035



PAGE 011

* 049 * 065 * 081 * 097
* 113
MFSD * 000 * 016 * 032 * 034
* 048 * 064 * 080 * 096
* 112

DLOP NUM DCH FRM TMDI LCMT YALM TRSH
TRK 057 24 ESF NO B8S FDL 00
PRI 014 24 ESF NO B8S FDL 00
015 24 ESF NO B8S FDL 00
018 24 ESF NO B8S FDL 00
019 24 ESF NO B8S FDL 00
024 24 ESF NO B8S FDL 00
025 24 ESF NO B8S FDL 00
046 24 ESF NO B8S FDL 00
047 24 ESF NO B8S FDL 00
050 24 ESF NO B8S FDL 00
051 24 ESF NO B8S FDL 00
056 23 ESF NO B8S FDL 00
066 24 ESF NO B8S DG2 00
067 24 ESF NO B8S DG2 00
098 00 ESF NO B8S FDL 00
099 24 ESF NO B8S FDL 00
114 24 ESF NO B8S FDL 00
115 23 ESF NO B8S FDL 00
124 24 ESF NO B8S FDL 00
125 23 ESF NO B8S FDL 00
DTI2
MISP
EXT0 3PE
CNI 009 000 000
CNI 009 001 001
CNI 010 000 002
CNI 010 001 003
EXT1 3PE
CNI 009 000 000
CNI 009 001 001
CNI 010 000 002
CNI 010 001 003
MCFN 509 MB
OVLY
SID 517
BKGD 044
PBXH X
TODR 03
DROL 030 034 036 038 039 042 043 060 135 137
MID_SCPU NO
MULTI_USER ON
VAS
VSID 016
DLOP
ELAN 016
SECU YES
INTL 0001
MCNT 9999

ATRN
CODE 0
SOLR 7
ROLR +45.00
AOLR +45.00



PAGE 012

TOLR -45.00
AGCD NO
VOLR NO
HRLR +42.00
HTLR -44.00

REQ end
>ld 21
PT1000

REQ: prt
TYPE: cdb
CUST 0

TYPE CDB
CUST 00
AML_DATA
OPT DNX
VSID
GP02
GP03
GP04
GP05
GP06
GP07
GP08
GP09
GP10
GP11
GP12
GP13
GP14
GP15
ANI_DATA
ANAT 754
ANLD 7000
M911_PANI NO
ATT_DATA
OPT AHA BIND BIXA BLA
DNX IC1 XTG IDP XLF XBL
FKA MWUD LOD
RED SYA ATDA
ATDN 0
NCOS 15
CWUP YES
CWCL 0 0
CWTM 0 0
CWBZ YES YES
EFLL 0
MATT NO
RTIM 30 30 30
ATIM 0
AQTT 0
AODN
SPVC 00
SBLF NO
RTSA RSAA
SACP NO
ABDN NO
IRFR NO
XRFR NO
IDBZ NO
PBUZ 02 10
ICI 00 R006 LD0
ICI 01 DL0
ICI 02 LD1
ICI 03 RLL
ICI 04 INT
ICI 05 LD2
ICI 06 CA1
ICI 07
ICI 08
ICI 09 CA2
RICI 0 1 2 5
AWU_DATA
AWU YES
ATRC NO


PAGE 002

RANF
RAN1 000
RAN2 000
LA11 000
LA12 000
LA21 000
LA22 000
LA31 000
LA32 000
LA41 000
LA42 000
LA51 000
LA52 000
R2BN 00 00
R2ED 00 00
NRWU 5
TAWU 3
WUD NO
STE NO
CAS_DATA
CAS NO
CCS_DATA
CCRS UNR
ECC1 UNR
ECC2 UNR
CNCS
PELK NO
CDR_DATA
CDR YES
IMPH NO
OMPH NO
AXID YES
TRCR NO
CDPR NO
ECDR NO
BDI YES
PORT 7
BCAP NO
CHLN 4
FCAF NO
FCR_DATA
NFCR NO
IDCA YES
DCMX 5
FFC_DATA
CCRS UNR
SCPL 0
FFCS NO
STRL 0
STRG
ADLD 0
FTR_DATA
**DAPC**PREFIX TABLE NO: 00 **
UNKN**INTL**NATL**ESPN**LOCL**ELOC**ECDP**
UNKN*
E164* 00 0
PRIV*
E163* 00 0
TELX*
X121*
NATL*

OPT AHA BIND BIXA BLA CFF CFRD
COP CPA CTD DBA DNX DSX
HTU HVA XBL IC1 IDP XLF
IHA XTG FKA LOD LRA MCI
MWUD PVCA RED RND
RTR RTD ROI SBA SYA
TTAD VOBD CWRD HLPD HRLD
CXOD
DGRP 99
IRNG NO


PAGE 003

PKND 1
DNDL NO
SPRE 29
PREO 0
BPSS NO
SRCD 9999
EEST NO
EESD NO
TTBL 0
MUS YES
MUSR 21
ALDN
RECD NO
PORT 0
STCB YES
NSCP NO
MCDC YES
NAUT NO
IDEF NO
MTAR NO
LEND NO
MSCD NO
CPCI NO
CONF_DSP
CNFFIELD YES
CNF_NAME CONF
INTFIELD YES
INT_NAME I
EXTFIELD YES
EXT_NAME E
BSFE NO
ASPCT 010
FXS NO
DFLT_LANG ENG
STS_MSG
MSG01 Please leave message
MSG02 Back to work
MSG03 In a meeting
MSG04 On a conference call
MSG05 At lunch
MSG06 Busy call
MSG07 Out of the office today
MSG08 On a business trip
MSG09 Project deadline today
MSG10 Will reply after
VO_ALO NO
PCA OFF
TPDN
BFS_CFW YES
IMS_DATA
IMS NO
INT_DATA
ACCD OVF OVF OVF OVF
CTVN OVF OVF OVF RAN
RANR 24
MBNR OVF OVF OVF OVF
CTRC OVF NAP OVF NAP
CLDN NAP OVF NAP NAP
NINV OVF OVF OVF OVF
NITR OVF OVF OVF OVF
NRES OVF OVF OVF OVF
NBLK OVF OVF OVF OVF


PAGE 004

RCLE OVF OVF OVF OVF
CONG BSY
DLT OVF
LLT OVF
DNDT BSY
LDN_DATA
OPT XLDN
DLDN NO
LDN0 7000
LDN1 5517
LDN2 5518
LDN3
LDN4
LDN5
ICI 00 R006 LD0
ICI 01 DL0
ICI 02 LD1
ICI 03 RLL
ICI 04 INT
ICI 05 LD2
ICI 06 CA1
ICI 07
ICI 08
ICI 09 CA2
MON_DATA
USBM NO
MPO_DATA
FMOP
RGNA STD STD
AOCS DIS DIS
RCY1 06
RCY2 04
RALL NO
CDTO 14
IFLS NO
MHLD NO
PCDS
CNFD 1
TGLD 2
DISD 3
CCDO NO
AFCO NO
ACNS NO
NET_DATA
OPT RTD
AC1 INTL NPA SPN NXX LOC
AC2
FNP YES
ISDN YES
VPNI 0
PNI 1
PINX_DN
MBG 0
BSGC 65535
PFX1
PFX2
HLOC
LSC
RCNT 5
PSTN NO
TNDM 15
PCMC 15


PAGE 005

SATD 1
OCLI NO
DITI NO
TRNX NO
EXTT NO
FTOP FRES
VNR NO
NIT 8
NAS_ATCL YES
NAS_ACTV NO
FOPT 14
CNTC
NATC
INTC
NIT_DATA
NIT1
TIM1
NIT2
TIM2
NIT3
TIM3
NIT4
TIM4
ENS NO
OAS_DATA
ODN0
ODN1
ODN2
ODN3
ODN4
ODN5
ODN6
ODN7
ODN8
ODN9
ASTM 30
HDOPT 0
HDTM 30
RDR_DATA
OPT CFF CFRD PVCA CWRD MCI
FNAD FDN
FNAT FDN
FNAL FDN
CFTA YES
CCFWDN
CFN0 3
CFN1 5
CFN2 4
DFN0 3
DFN1 5
DFN2 4
DNDH NO
MDID NO
NDID NO
MWFB NO
TRCL 0
CRT0 20 00 06 00
CRT1 08 00 08 15
CRT2 11 50 12 30
CRT3 00 00 00 00
DAY0 1 2 3 4 5 6 7
DAY1 2 3 4 5 6


PAGE 006

DAY2
DAY3
HOLIDAY0 MAY 29 2006
JUL 04 2006
SEP 04 2006
NOV 23 2006
DEC 25 2006
DEC
HOLIDAY1
HOLIDAY2
HOLIDAY3
ROA_DATA
OPT ROI
FRRT 23
FRT 30
SRRT 23
SRT 60
WAIT MUS
MURT 21
RICI 0 1 2 5
TIM_DATA
FLSH 45
PHDT 30
DIND 30
DIDT 14
LDTT 6
BOTO 14
DBRC 46
RTIM 30 30 30
ATIM 0
AQTT 0
ADLD 0
NFNA 0
HWTT 300
NIT 8
FOPT 14
TST_DATA

REQ: prt
TYPE: rdb
CUST 0
ROUT 66

TYPE RDB
CUST 00
ROUT 66
DES CISCO
TKTP TIE
NPID_TBL_NUM 0
ESN NO
CNVT NO
SAT NO
RCLS EXT
VTRK NO
NODE
DTRK YES
BRIP NO
DGTP PRI
ISDN YES
MODE PRA
IFC ISGF
SBN NO
PNI 00000
NCNA NO
NCRD NO
CHTY BCH
CTYP UKWN
INAC NO
ISAR NO
CPFXS YES
DAPC NO
INTC NO
DSEL VOD
PTYP PRI
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 3066
TCPP NO
TARG 01
CLEN 1
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
ANTK
SIGO STD
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048
NBL 4096


PAGE 002


IENB 5
TFD 0
VSS 0
VGD 6
DRNG NO
CDR NO
VRAT NO
MUS NO
RACD NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TDET NO
TTBL 0
ATAN NO
PLEV 2
ALRM NO
ART 0
SGRP 0
ARDN NO
AACR NO



DES SWRM
TN 084 0 12 05
TYPE 2616
CDEN 8D
CTYP XDLC
CUST 0
AOM 0
FDN 8700
TGAR 0
LDN NO
NCOS 10
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS UNR FBD WTA LPR MTA FNA HTA ADD HFA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTA CLBD AUTU
GPUD DPUD DNDA CFXA ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN
CDMR
CPND_LANG ENG
RCO 0
HUNT 8700
LHK 1
LPK 0
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 8940 0 MARP
01 SCR 6414 1
CPND
NAME
XPLN 11
DISPLAY_FMT FIRST,LAST
02 TRN
03 AO6
04 AO6
05 CFW 4 2502
06 MWK 8700
07
08 TRC
09 SCR 8999 0
CPND
NAME
XPLN 8
DISPLAY_FMT FIRST,LAST
10
11 ADL 16
12 ADL 16
13 ADL 16
14 ADL 16 7111
15


CISCO DEBUG

009802: Jun 30 09:04:41 EDT: ISDN Se0/0/1:23 Q931: TX -> SETUP pd = 8 callref = 0x7279
Sending Complete
Bearer Capability i = 0xA880
Standard = ISO/IEC
Transfer Capability = Unrestricted Digital
Transfer Mode = Circuit
Transfer Rate = Packet - not specified
Channel ID i = 0xAC
Exclusive, Channel 34

Facility i = 0x9FAA06800100820100A117020200DB020150300EA5090A01001204383934300A0120
Called Party Number i = 0x80, '8940'
Plan:Unknown, Type:Unknown
009803: Jun 30 09:04:41 EDT: ISDN Se0/0/1:23 Q931: RX <- CALL_PROC pd = 8 callref = 0xF279
Channel ID i = 0xAC
Exclusive, Channel 121
009804: Jun 30 09:04:41 EDT: ISDN Se0/0/1:23 Q931: RX <- RELEASE pd = 8 callref = 0xF279
Cause i = 0x8195 - Call rejected
009805: Jun 30 09:04:41 EDT: ISDN Se0/0/1:23 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x7279

 

[NortelGuy1979]

Can you print a MON 1 DCH message from the CS1K, when the Cisco tries to send a MWI?

Matthew - Technical Support Engineer Sr.

http://www.linkedin.com/in/matty79

 

[pruden]

Here is the output -

According to what I'm seeing in the Cisco, there are several attempts to turn the light on and all fail.

I set the following in the Nortel (please let me know if I didn't get this correct - have not done much of this).

set msgi 124 mon 1
enl msgi 124




DCH 124 UIPE_IMSG CC_SETUP_IND REF 00000E96 NCALL TOD 11:24:06 CK 8573DB4F
2F 00 02 00 4A 00 08 02 16 1D 2E 01 23 00 01 04
03 00 A2 80 09 03 01 00 AC 00 03 0A 03 00 80 00
04 00 08 09 04 0A 37 27 13 00 9F 00 AA 06 80 01
00 82 01 00 01 00 A1 17 02 02 07 BB 02 01 50 30
0E A5 09 0A 01 00 12 04 38 39 34 30 0A 01 20 00

DCH 124 UIPE_IMSG CC_RELEASE_CONF REF 00000E96 NCALL TOD 11:24:06 CK 8573DBA7

2F 00 02 00 06 00 08 02 16 1D 2B 01

DCH 124 UIPE_IMSG CC_SETUP_IND REF 00000F16 NCALL TOD 11:24:12 CK 85740313
2F 00 02 00 4A 00 08 02 16 1E 2E 01 23 00 01 04
03 00 A2 80 09 03 01 00 AC 00 03 0A 03 00 80 00
04 00 08 09 04 0A 37 27 13 00 9F 00 AA 06 80 01
00 82 01 00 01 00 A1 17 02 02 07 BC 02 01 50 30
0E A5 09 0A 01 00 12 04 38 39 34 30 0A 01 20 00

DCH 124 UIPE_IMSG CC_RELEASE_CONF REF 00000F16 NCALL TOD 11:24:12 CK 85740369

2F 00 02 00 06 00 08 02 16 1E 2B 01

DCH 124 UIPE_IMSG CC_DISC_IND REF 00000B16 TN 00007C04 CH 00000001 TOD 11:24:
12 CK 85740558
2F 00 02 00 0E 00 08 02 16 16 22 00 07 05 05 00
81 00 90 00

DCH 124 UIPE_IMSG CC_RELEASE_CONF REF 00000B16 TN 00007C04 CH 00000001 TOD 11
:24:12 CK 857405BA
2F 00 02 00 06 00 08 02 16 16 2B 00

DCH 124 UIPE_IMSG CC_DISC_IND REF 00000696 TN 00007C0C CH 00000003 TOD 11:24:
14 CK 85740EB9
2F 00 02 00 0E 00 08 02 16 0D 22 00 07 05 05 00
81 00 90 00

DCH 124 UIPE_IMSG CC_RELEASE_CONF REF 00000696 TN 00007C0C CH 00000003 TOD 11
:24:14 CK 85740F30
2F 00 02 00 06 00 08 02 16 0D 2B 00

DCH 124 UIPE_IMSG CC_SETUP_IND REF 00000F96 NCALL TOD 11:24:18 CK 85742AFC
2F 00 02 00 4A 00 08 02 16 1F 2E 01 23 00 01 04
03 00 A2 80 09 03 01 00 AC 00 03 0A 03 00 80 00
04 00 08 09 04 0A 37 27 13 00 9F 00 AA 06 80 01
00 82 01 00 01 00 A1 17 02 02 07 BD 02 01 50 30
0E A5 09 0A 01 00 12 04 38 39 34 30 0A 01 20 00

DCH 124 UIPE_IMSG CC_RELEASE_CONF REF 00000F96 NCALL TOD 11:24:18 CK 85742B51

2F 00 02 00 06 00 08 02 16 1F 2B 01

DCH 124 UIPE_IMSG CC_SETUPCOMP_IND REF 00000E16 TN 00007C10 CH 00000004 TOD 11
:24:18 CK 85743150
2F 00 02 00 06 00 08 02 16 1C 38 00

DCH 124 UIPE_IMSG CC_DISC_IND REF 00000E16 TN 00007C10 CH 00000004 TOD 11:24:
20 CK 85743D5C
2F 00 02 00 0E 00 08 02 16 1C 22 00 07 05 05 00
81 00 90 00

DCH 124 UIPE_IMSG CC_RELEASE_CONF REF 00000E16 TN 00007C10 CH 00000004 TOD 11
:24:20 CK 85743DCB
2F 00 02 00 06 00 08 02 16 1C 2B 00

DCH 124 UIPE_IMSG CC_SETUP_IND REF 00001016 NCALL TOD 11:24:22 CK 857452CD
2F 00 02 00 4A 00 08 02 16 20 2E 01 23 00 01 04
03 00 A2 80 09 03 01 00 AC 00 03 0A 03 00 80 00
04 00 08 09 04 0A 37 27 13 00 9F 00 AA 06 80 01
00 82 01 00 01 00 A1 17 02 02 07 BE 02 01 50 30
0E A5 09 0A 01 00 12 04 38 39 34 30 0A 01 20 00

DCH 124 UIPE_IMSG CC_RELEASE_CONF REF 00001016 NCALL TOD 11:24:22 CK 85745324

2F 00 02 00 06 00 08 02 16 20 2B 01

DCH 124 UIPE_IMSG CC_SETUP_IND REF 00001096 NCALL TOD 11:24:28 CK 85747A95
2F 00 02 00 4A 00 08 02 16 21 2E 01 23 00 01 04
03 00 A2 80 09 03 01 00 AC 00 03 0A 03 00 80 00
04 00 08 09 04 0A 37 27 13 00 9F 00 AA 06 80 01
00 82 01 00 01 00 A1 17 02 02 07 BF 02 01 50 30
0E A5 09 0A 01 00 12 04 38 39 34 30 0A 01 20 00

DCH 124 UIPE_IMSG CC_RELEASE_CONF REF 00001096 NCALL TOD 11:24:28 CK 85747AF8

2F 00 02 00 06 00 08 02 16 21 2B 01

DCH 124 UIPE_IMSG CC_SETUP_IND REF 00001116 NCALL TOD 11:24:32 CK 8574A270
2F 00 02 00 4A 00 08 02 16 22 2E 01 23 00 01 04
03 00 A2 80 09 03 01 00 AC 00 03 0A 03 00 80 00
04 00 08 09 04 0A 37 27 13 00 9F 00 AA 06 80 01
00 82 01 00 01 00 A1 17 02 02 07 C0 02 01 50 30
0E A5 09 0A 01 00 12 04 38 39 34 30 0A 01 20 00

DCH 124 UIPE_IMSG CC_RELEASE_CONF REF 00001116 NCALL TOD 11:24:32 CK 8574A2DA

2F 00 02 00 06 00 08 02 16 22 2B 01

 

[NortelGuy1979]

Yep, that's right; can you do the same for MSGO too?

SET MSGI x MON 1
SET MSGO x MON 1
ENL MSGI x
ENL MSGO x

Then we can decode both. Here's the inbound setup from the Cisco; I'd like to see the outbound from the CS1K ... There were unexpected octets at the end, but I'm not sure what the CS1K is sending back.

SDN Decoder Version 1.0 (c) Nortel Wipro Lab

Total number of message octets 80:
2F 00 02 00 4A 00 08 02 16 1E 2E 01 23 00 01 04
03 00 A2 80 09 03 01 00 AC 00 03 0A 03 00 80 00
04 00 08 09 04 0A 37 27 13 00 9F 00 AA 06 80 01
00 82 01 00 01 00 A1 17 02 02 07 BC 02 01 50 30
0E A5 09 0A 01 00 12 04 38 39 34 30 0A 01 20 00

UIPE Decoded Message :

2F - Primitive ID : ISDN Data Link Application Data Indication : Layer 3 Monitor UIPE incoming Request
00 - Spare
02 - Port 02
00 - Spare
4A - Message Length 74
08 - Protocol Discriminator: Q.931/I.451 user-network call control messages
02 - Call Reference Length
16 1E - From Call Reference : 3862

2E - Message Type : CC Setup Indication
01 - Reserved
23 - UIPE Info Element : Sending Complete
00 - IE Length 0

01 - UIPE Info Element : Bearer Capability
04 - IE Length 4
03 00 - Universal IE Octet : 0003
A2 - ISO/IEC standard
- Unrestricted Digital information
80 - Circut Mode
- used for packet mode

09 - UIPE Info Element : Channel Identification
03 - IE Length 3
01 00 - Universal IE Octet : 0001
AC - interface identifier present : implicitly identified
- interface type : primary rate interface
- exclusive - only the indicated channel is acceptable
- D channel indicator : channel identified is the D-channel
- information channel selection: no channel

03 - UIPE Info Element : Called Party Number
0A - IE Length 10
03 00 - Universal IE Octet : 0003
80 - Type of Number : Unknown
- numbering plan : unknown
04 - number Length : 4
08 09 04 0A - number : 8940

37 - UIPE Info Element : GF Facility IE (based on ASN.1 format)
27 - IE Length 39
13 - The IE Indicator Value : 13

The following IEs are present

9F - Protocol Profile : Network Extension
AA - Network Facility Extension
06 - IE Length
80 - NFE Entity Type : Source
01 - NFE Entity Length
00 - NFE Type : End PINX
82 - NFE Entity Type : Destination
01 - NFE Entity Length
00 - NFE Type : End PINX

01 - Service APDU : Service APDU Count
00 - Reserved

A1 - Service APDU : ROSE
- Type : InvokePDU
17 - APDU Length
02 - Invoke ID Tag
02 - Invoke ID Length
07 - SS Id Value
BC - local SS Value

02 - Coding Type : Integer
01 - Coding Length

50 - Operation Value: (80) QSIG_MWI_ACTIVATE

Following are the ASN.1 encoded Octets
30 0E A5 09 0A 01 00 12 04 38 39 34 30 0A 01 20


Following is the ASN.1 decoding

{ -- SEQUENCE --
servedUserNr privateNumber { -- SEQUENCE --
privateTypeOfNumber 0,
privateNumberDigits '38393430'H -- "8940" --
},
Basic Service: SPEECH -> 32,
Number Of Messages 0,
Priority 0
}


Error: Encountered unexpected octets
00


Matthew - Technical Support Engineer Sr.

http://www.linkedin.com/in/matty79

 

[bhassell2000]

I see DCH 124 in your DCH MON messages but dont see it in your ADAN print out. A little confusing. Are you using dch 124 or dch 19 to talk to the cisco?

Thanks,

Buddy

Linked in Profile

http://www.linkedin.com/in/buddyhassell

 

[NortelGuy1979]

Ah - I think I see it - you need a PINX_DN defined. I don't think that the Cisco has to know what it is, but the CS1K software requires that one be defined for the feature to work. It can be any non-conflicting DN, up to 4 (or 7 if you have DNXP) digits.

Do you have ISDN Primary Rate Interface Features Fundamentals - Book 3? It's NN43001-569. Look up "QSIG Message Waiting Indication
Supplementary Service". It's written from the standpoint that the CS1K is hosting the voicemail, IE, a CP or MM, and sending it across a QSIG link to another system, but the principles are still the same.

Don't ask me why QSIG MWI isn't in the same alphabetical order as the other "ISDN QSIG xxxxx" features, I have no idea. I spent 15 minutes looking for the damn feature under the I's, where the rest of the QSIG stuff was hehe.

Matthew - Technical Support Engineer Sr.

http://www.linkedin.com/in/matty79

 

[pruden]

Hi -

Thanks for the excellent feedback. I looked at book 3 as you suggested and have a better understanding of this feature. Also, I looked at the PINX_DN idea. On the two working Nortel / Cisco integrations the PINX_DN is not set (in other words, it matches the broken system - blank or no DN. Before I add an entry in PINX I thought I would grab the MSGI and MSGO debug as you requested. I will continue to look at the PINX in the Cisco Call Manager to see if there is some difference there.

A couple of other comments. There are 4 QSIG PRI's between CUCM and the CS1000. I provided a print out of one (Loop 19) rather than all 4. When I look at the debug in Cisco the MWI process is always using Loop 124 which is why I have that in the debug.

Also, even though it is not mentioned in Book 3, is IMS a requirement (does it have to be turned on)?

Many thanks,
Les


DCH 124 UIPE_IMSG CC_DISC_IND REF 00003D97 TN 00007C0C CH 00000003 TOD 13:00:
56 CK 86252543
2F 00 02 00 0E 00 08 02 17 7B 22 00 07 05 05 00
81 00 90 00

DCH 124 UIPE_OMSG CC_RELEASE_REQ REF 0000BD97 TN 00007C0C CH 00000003 TOD 13:0
0:56 CK 86252544
01 00 02 00 0C 00 08 02 97 7B 0C 00 2D 04 01 00
00 80

DCH 124 UIPE_IMSG CC_RELEASE_CONF REF 00003D97 TN 00007C0C CH 00000003 TOD 13
:00:56 CK 862525BC
2F 00 02 00 06 00 08 02 17 7B 2B 00

DCH 124 UIPE_OMSG CC_FAC_REQ REF 0000BD17 TN 00000000 CH 0 TOD 13:01:06 CK 862
575CF
01 00 02 00 3A 00 08 02 97 7A 03 00 37 32 1B 00
9F 00 AA 06 80 01 00 82 01 00 8B 01 00 01 00 A1
1F 02 02 0A 00 02 01 0B 30 16 A0 09 80 04 37 33
32 37 0A 01 00 80 09 43 48 45 4D 49 53 54 52 59

DCH 124 UIPE_IMSG CC_SETUP_IND REF 00003E97 NCALL TOD 13:01:08 CK 86257F8C
2F 00 02 00 4A 00 08 02 17 7D 2E 01 23 00 01 04
03 00 A2 80 09 03 01 00 AC 00 03 0A 03 00 80 00
04 00 08 09 04 0A 37 27 13 00 9F 00 AA 06 80 01
00 82 01 00 01 00 A1 17 02 02 07 E2 02 01 50 30
0E A5 09 0A 01 00 12 04 38 39 34 30 0A 01 20 00

DCH 124 UIPE_OMSG CC_RELEASE_REQ REF 0000BE97 NCALL TOD 13:01:08 CK 86257F8D
01 00 02 00 0E 00 08 02 97 7D 0C 01 07 06 05 00
01 00 15 00

DCH 124 UIPE_IMSG CC_RELEASE_CONF REF 00003E97 NCALL TOD 13:01:08 CK 86257FF1

2F 00 02 00 06 00 08 02 17 7D 2B 01

DCH 124 UIPE_IMSG CC_SETUP_IND REF 00003F17 NCALL TOD 13:01:12 CK 8625A76C
2F 00 02 00 4A 00 08 02 17 7E 2E 01 23 00 01 04
03 00 A2 80 09 03 01 00 AC 00 03 0A 03 00 80 00
04 00 08 09 04 0A 37 27 13 00 9F 00 AA 06 80 01
00 82 01 00 01 00 A1 17 02 02 07 E3 02 01 50 30
0E A5 09 0A 01 00 12 04 38 39 34 30 0A 01 20 00

DCH 124 UIPE_OMSG CC_RELEASE_REQ REF 0000BF17 NCALL TOD 13:01:12 CK 8625A76E
01 00 02 00 0E 00 08 02 97 7E 0C 01 07 06 05 00
01 00 15 00

DCH 124 UIPE_IMSG CC_RELEASE_CONF REF 00003F17 NCALL TOD 13:01:14 CK 8625A7C6

2F 00 02 00 06 00 08 02 17 7E 2B 01

DCH 124 UIPE_IMSG CC_SETUP_IND REF 00003F97 NCALL TOD 13:01:18 CK 8625CF32
2F 00 02 00 4A 00 08 02 17 7F 2E 01 23 00 01 04
03 00 A2 80 09 03 01 00 AC 00 03 0A 03 00 80 00
04 00 08 09 04 0A 37 27 13 00 9F 00 AA 06 80 01
00 82 01 00 01 00 A1 17 02 02 07 E4 02 01 50 30
0E A5 09 0A 01 00 12 04 38 39 34 30 0A 01 20 00

DCH 124 UIPE_OMSG CC_RELEASE_REQ REF 0000BF97 NCALL TOD 13:01:18 CK 8625CF34
01 00 02 00 0E 00 08 02 97 7F 0C 01 07 06 05 00
01 00 15 00

DCH 124 UIPE_IMSG CC_RELEASE_CONF REF 00003F97 NCALL TOD 13:01:18 CK 8625CF89

2F 00 02 00 06 00 08 02 17 7F 2B 01

 

[NortelGuy1979]

All that outbound release message is saying is that the call is rejected:

ISDN Decoder Version 1.0 (c) Nortel Wipro Lab

Total number of message octets 20:
01 00 02 00 0E 00 08 02 97 7F 0C 01 07 06 05 00
01 00 15 00

UIPE Decoded Message :

01 - Primitive ID : ISDN Data Link Data Request : Layer 3 Monitor UIPE Outgoing Request
00 - Spare
02 - Port 02
00 - Spare
0E - Message Length 14
08 - Protocol Discriminator: Q.931/I.451 user-network call control messages
02 - Call Reference Length
97 7F - To Call Reference : 16279

0C - Message Type : CC Release Request
01 - Reserved
07 - UIPE Info Element : Cause
06 - IE Length 6
05 00 - Universal IE Octet : 0005
01 - coding standard : CCITT standardized coding, as described below
- location : private network serving the local user
15 - Cause : Call rejected

You don't need IMS for Message Waiting, no. QSIG MWI only requires the pre-reqs of regular message waiting plus the package 316, which you have the packages and message waiting pre-requisites handled it looks like.

I don't think I've ever seen the encoding for a valid QMWI message; can you capture one of the working system (MSGI and MSGO on MON1) so we can have a look and see what's different?

Also, have you made sure that you have the QMWI in the RCAP of each DCH, and also after any DCH changes that you disabled and re-enabled the DCH with a download? The entire MSDL is usually required...

Matthew - Technical Support Engineer Sr.

http://www.linkedin.com/in/matty79

 

[pruden]

One other comment / question. The Nortel is using 4 digit extensions and the Cisco is using 5 digit extensions (all with a leading digit of 2). Is it possible that the Nortel cannot successfully reply to the Cisco?

The VM pilot in the Cisco is X 28700.
Telephone hunt and FDN is 8700.
CDP for 8700 has a DMI that inserts a 2.

I wonder if I need something set up in the Cisco Call Manager on the QSIG trunks to insert a 2 for the subscriber response?

 

[NortelGuy1979]

As long as the Cisco is sending a valid # to activate the MWI, your digit lenghts don't matter; IE, as long as x8940 is valid on the PBX, then that translation isn't important in this scenario. The CS1K is flat-out rejecting the call, but I don't see why in the outbound release request.

What software release are you, and are you fully patched? Are you getting any BUG or ERR messages, or any other messages like PRIxxxx when it occurs?

Matthew - Technical Support Engineer Sr.

http://www.linkedin.com/in/matty79

 

[pruden]

OK -

I've grabbed a couple of D-channel messages off the working Nortel.

Thank you for the IMS feedback. That was my take on it too after reading the section on QSIG MWI but wanted the double check.

All 4 PRI's are programmed the same. If I can;t get this working then I will set up a maintenance window and complete a full MSDL download on the 4.

Called extension 6171 which is set to FNA to 7500 (VM pilot on the Cisco as 4-7500). After leaving a message and hanging up the MWI is lite on the Nortel phone (takes about 20 seconds to come on). I then called from the Nortel to Unity mail and listened to the message and as soon as I finish listening to the message the light goes out (almost instantly).

First part is the Nortel debug. Below that is the Cisco gateway debug.

Thanks again for all your assistance



DCH 53 UIPE_IMSG CC_SETUPCOMP_IND REF 00001281 TN 0000354C CH 0000000B TOD 13:3
7:18 CK F550ED2A
2F 00 01 00 06 00 08 02 01 25 38 00

DCH 53 UIPE_IMSG CC_FAC_IND REF 00001281 TN 0000354C CH 0000000B TOD 13:37:18 C
K F550ED6E
2F 00 01 00 3A 00 08 02 01 25 23 00 37 32 1B 00
9F 00 AA 06 80 01 00 82 01 00 8B 01 02 01 00 A1
1F 02 02 35 8B 02 01 04 30 16 12 03 39 31 34 A5
0F 0A 01 04 12 0A 32 34 38 34 38 39 36 33 32 30

DCH 53 UIPE_OMSG CC_FAC_REQ REF 0000269C TN 00000000 CH 0 TOD 13:37:18 CK F550E
D70
01 00 01 00 3A 00 08 02 1C 4D 03 00 37 32 1B 00
9F 00 AA 06 80 01 00 82 01 00 8B 01 02 01 00 A1
1F 02 02 35 8B 02 01 04 30 16 12 03 39 31 34 A5
0F 0A 01 04 12 0A 32 34 38 34 38 39 36 33 32 30

DCH 53 UIPE_IMSG CC_FAC_IND REF 0000269C TN 00003590 CH 00000014 TOD 13:37:18 C
K F550EDE2
2F 00 01 00 20 00 08 02 1C 4D 23 00 37 18 13 00
9F 00 AA 06 80 01 00 82 01 00 01 00 A3 08 02 02
35 8B 02 02 03 EC

DCH 53 UIPE_OMSG CC_FAC_REQ REF 00009281 TN 00000000 CH 0 TOD 13:37:18 CK F550E
DE3
01 00 01 00 20 00 08 02 81 25 03 00 37 18 13 00
9F 00 AA 06 80 01 00 82 01 00 01 00 A3 08 02 02
35 8B 02 02 03 EC

DCH 53 UIPE_IMSG CC_FAC_IND REF 0000269B TN 00003594 CH 00000015 TOD 13:37:24 C
K F5511D77
2F 00 01 00 30 00 08 02 1B 4D 23 00 37 28 1B 00
9F 00 AA 06 80 01 00 82 01 00 8B 01 00 01 00 A1
15 02 01 01 02 01 14 30 0D 0A 01 03 0A 01 02 80
05 34 37 35 30 30

DCH 53 UIPE_IMSG CC_SETUP_CONF REF 0000269B TN 00003594 CH 00000015 TOD 13:37:
24 CK F5511E55
2F 00 01 00 66 00 08 02 1B 4D 30 00 37 2B 1B 00
9F 00 AA 06 80 01 00 82 01 00 8B 01 00 01 00 A1
18 02 01 01 02 01 16 30 10 01 01 FF A0 0B 80 09
56 6F 69 63 65 4D 61 69 6C 00 37 21 13 00 9F 00
AA 06 80 01 00 82 01 00 01 00 A1 11 02 01 02 02
01 02 80 09 56 6F 69 63 65 4D 61 69 6C 00 0C 0B
07 00 00 81 05 00 04 07 05 0A 0A 00

DCH 53 UIPE_IMSG CC_DISC_IND REF 00001281 TN 0000354C CH 0000000B TOD 13:37:32
CK F55158D3
2F 00 01 00 0E 00 08 02 01 25 22 00 07 05 05 00
81 00 90 00

DCH 53 UIPE_OMSG CC_RELEASE_REQ REF 00009281 TN 0000354C CH 0000000B TOD 13:37:
32 CK F55158D4
01 00 01 00 0C 00 08 02 81 25 0C 00 2D 04 01 00
00 80

DCH 53 UIPE_OMSG CC_DISC_REQ REF 0000269C TN 00003590 CH 00000014 TOD 13:37:32
CK F55158D5
01 00 01 00 0D 00 08 02 1C 4D 02 00 07 05 05 00
01 00 10 00

DCH 53 UIPE_IMSG CC_RELEASE_CONF REF 00001281 TN 0000354C CH 0000000B TOD 13:3
7:32 CK F5515988
2F 00 01 00 06 00 08 02 01 25 2B 00

DCH 53 UIPE_IMSG CC_RELEASE_IND REF 0000269C TN 00003590 CH 00000014 TOD 13:37:
32 CK F55159BF
2F 00 01 00 06 00 08 02 1C 4D 2C 00

DCH 53 UIPE_OMSG CC_RELEASE_RESP REF 0000269C TN 00003590 CH 00000014 TOD 13:3
7:32 CK F55159C0
01 00 01 00 06 00 08 02 1C 4D 1A 00

DCH 53 UIPE_OMSG CC_DISC_REQ REF 0000269B TN 00003594 CH 00000015 TOD 13:37:34
CK F551627F
01 00 01 00 0D 00 08 02 1B 4D 02 00 07 05 05 00
01 00 10 00

DCH 53 UIPE_IMSG CC_RELEASE_IND REF 0000269B TN 00003594 CH 00000015 TOD 13:37:
34 CK F551632F
2F 00 01 00 06 00 08 02 1B 4D 2C 00

DCH 53 UIPE_OMSG CC_RELEASE_RESP REF 0000269B TN 00003594 CH 00000015 TOD 13:3
7:34 CK F551632F
01 00 01 00 06 00 08 02 1B 4D 1A 00

DCH 53 UIPE_IMSG CC_SETUP_IND REF 00001301 NCALL TOD 13:37:48 CK F551D488
2F 00 01 00 4A 00 08 02 01 26 2E 01 23 00 01 04
03 00 A2 80 09 03 01 00 AC 00 03 0A 03 00 80 00
04 00 06 01 07 01 37 27 13 00 9F 00 AA 06 80 01
00 82 01 00 01 00 A1 17 02 02 35 8D 02 01 50 30
0E A5 09 0A 01 00 12 04 36 31 37 31 0A 01 20 00

DCH 53 UIPE_OMSG CC_SETUP_RESP REF 00009301 NCALL TOD 13:37:48 CK F551D48A
01 00 01 00 2C 00 08 02 81 26 0F 01 09 03 01 00
2C 00 37 1E 1B 00 9F 00 AA 06 80 01 00 82 01 00
8B 01 02 01 00 A2 0B 02 02 35 8D 30 05 02 01 50
05 00

DCH 53 UIPE_IMSG CC_RELEASE_IND REF 00001301 NCALL TOD 13:37:48 CK F551D50F
2F 00 01 00 0E 00 08 02 01 26 2C 01 07 05 05 00
80 00 90 00

DCH 53 UIPE_OMSG CC_RELEASE_RESP REF 00009301 NCALL TOD 13:37:48 CK F551D50F
01 00 01 00 0E 00 08 02 81 26 1A 01 07 06 05 00
01 00 10 00

DCH 53 UIPE_OMSG CC_SETUP_REQ REF 0000269D TN 00003594 CH 00000015 TOD 13:38:00
CK F5522AFE
01 00 01 00 79 00 08 02 1D 4D 0E 00 01 0D 13 00
01 10 00 00 22 00 00 00 00 00 00 00 09 09 0D 00
29 00 03 00 01 00 15 00 37 27 1B 00 9F 00 AA 06
80 01 00 82 01 00 8B 01 00 01 00 A1 14 02 02 01
00 02 01 00 80 0B 50 72 75 64 65 6E 2C 20 4C 65
73 B2 1E 04 03 00 01 83 05 0A 07 00 62 00 04 00
06 01 07 01 03 0B 03 00 62 00 05 00 04 07 05 0A
0A 00 23 00 24 04 03 00 01 01 1D 03 01 00 01 00

DCH 53 UIPE_IMSG CC_PROCEED_IND REF 0000269D TN 00003594 CH 00000015 TOD 13:38:
00 CK F5522C00
2F 00 01 00 12 00 08 02 1D 4D 29 00 09 09 0D 00
A9 00 83 00 01 00 15 00

DCH 53 UIPE_IMSG CC_ALERT_IND REF 0000269D TN 00003594 CH 00000015 TOD 13:38:00
CK F5522C22
2F 00 01 00 26 00 08 02 1D 4D 21 00 37 18 13 00
9F 00 AA 06 80 01 00 82 01 00 01 00 A1 08 02 01
01 02 01 01 84 00 1E 04 03 00 80 88

DCH 53 UIPE_IMSG CC_SETUP_CONF REF 0000269D TN 00003594 CH 00000015 TOD 13:38:
00 CK F5522C53
2F 00 01 00 38 00 08 02 1D 4D 30 00 37 21 13 00
9F 00 AA 06 80 01 00 82 01 00 01 00 A1 11 02 01
02 02 01 02 80 09 56 6F 69 63 65 4D 61 69 6C 00
0C 0B 07 00 00 81 05 00 04 07 05 0A 0A 00

DCH 53 UIPE_OMSG CC_SETUP_REQ REF 0000269E TN 00003590 CH 00000014 TOD 13:38:02
CK F55242FD
01 00 01 00 4F 00 08 02 1E 4D 0E 00 01 0D 13 00
01 10 00 00 22 00 00 00 00 00 00 00 09 09 0D 00
29 00 03 00 01 00 14 00 1E 04 03 00 01 83 05 0A
07 00 62 00 04 00 06 04 03 07 03 0B 03 00 62 00
05 00 04 08 0A 03 08 00 23 00 24 04 03 00 01 01
1D 03 01 00 01 00

DCH 53 UIPE_IMSG CC_PROCEED_IND REF 0000269E TN 00003590 CH 00000014 TOD 13:38:
02 CK F55243EB
2F 00 01 00 12 00 08 02 1E 4D 29 00 09 09 0D 00
A9 00 83 00 01 00 14 00

DCH 53 UIPE_IMSG CC_ALERT_IND REF 0000269E TN 00003590 CH 00000014 TOD 13:38:02
CK F552441B
2F 00 01 00 34 00 08 02 1E 4D 21 00 37 26 13 00
9F 00 AA 06 80 01 00 82 01 00 01 00 A1 16 02 01
01 02 01 01 80 0E 4D 69 63 68 65 6C 65 20 48 65
61 6E 65 79 1E 04 03 00 80 88

DCH 53 UIPE_IMSG CC_SETUP_IND REF 00001381 NCALL TOD 13:38:12 CK F5528CC8
2F 00 01 00 4A 00 08 02 01 27 2E 01 23 00 01 04
03 00 A2 80 09 03 01 00 AC 00 03 0A 03 00 80 00
04 00 06 01 07 01 37 27 13 00 9F 00 AA 06 80 01
00 82 01 00 01 00 A1 17 02 02 35 8E 02 01 51 30
0E A5 09 0A 01 00 12 04 36 31 37 31 0A 01 20 00

DCH 53 UIPE_OMSG CC_SETUP_RESP REF 00009381 NCALL TOD 13:38:12 CK F5528CCA
01 00 01 00 2C 00 08 02 81 27 0F 01 09 03 01 00
2C 00 37 1E 1B 00 9F 00 AA 06 80 01 00 82 01 00
8B 01 02 01 00 A2 0B 02 02 35 8E 30 05 02 01 51
05 00

DCH 53 UIPE_IMSG CC_RELEASE_IND REF 00001381 NCALL TOD 13:38:12 CK F5528D4A
2F 00 01 00 0E 00 08 02 01 27 2C 01 07 05 05 00
80 00 90 00

DCH 53 UIPE_OMSG CC_RELEASE_RESP REF 00009381 NCALL TOD 13:38:12 CK F5528D4B
01 00 01 00 0E 00 08 02 81 27 1A 01 07 06 05 00
01 00 10 00

DCH 53 UIPE_OMSG CC_DISC_REQ REF 0000269D TN 00003594 CH 00000015 TOD 13:38:14
CK F552A4F9
01 00 01 00 0D 00 08 02 1D 4D 02 00 07 05 05 00
01 00 10 00

DCH 53 UIPE_IMSG CC_RELEASE_IND REF 0000269D TN 00003594 CH 00000015 TOD 13:38:
16 CK F552A5A8
2F 00 01 00 06 00 08 02 1D 4D 2C 00

DCH 53 UIPE_OMSG CC_RELEASE_RESP REF 0000269D TN 00003594 CH 00000015 TOD 13:3
8:16 CK F552A5A8
01 00 01 00 06 00 08 02 1D 4D 1A 00

DCH 53 UIPE_IMSG CC_FAC_IND REF 0000269E TN 00003590 CH 00000014 TOD 13:38:26 C
K F552FF82
2F 00 01 00 30 00 08 02 1E 4D 23 00 37 28 1B


Cisco -

Light on debug

017779: Jul 5 13:38:00 EDT: ISDN Se0/0/0:23 Q931: RX <- SETUP pd = 8 callref = 0x1D4D
Bearer Capability i = 0x8090A2
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA98395
Exclusive, Channel 21
Facility i = 0x9FAA068001008201008B0100A11402020100020100800B50727564656E2C204C6573
Progress Ind i = 0x8183 - Origination address is non-ISDN
Calling Party Number i = 0x4980, '6171'
Planrivate, Type:Subscriber(local)
Called Party Number i = 0xC9, '47500'
Planrivate, Type:Subscriber(local)
Sending Complete
017780: Jul 5 13:38:00 EDT: ISDN Se0/0/0:23 Q931: TX -> CALL_PROC pd = 8 callref = 0x9D4D
Channel ID i = 0xA98395
Exclusive, Channel 21
017781: Jul 5 13:38:00 EDT: ISDN Se0/0/0:23 Q931: TX -> ALERTING pd = 8 callref = 0x9D4D
Facility i = 0x9FAA06800100820100A1080201010201018400
Progress Ind i = 0x8088 - In-band info or appropriate now available
017782: Jul 5 13:38:00 EDT: ISDN Se0/0/0:23 Q931: TX -> CONNECT pd = 8 callref = 0x9D4D
Facility i = 0x9FAA06800100820100A1110201020201028009566F6963654D61696C
Connected Number i = 0x0081, '47500'


Cisco light off debug

Jul 5 13:38:13 EDT: ISDN Se0/0/0:23 Q931: TX -> SETUP pd = 8 callref = 0x0127
Sending Complete
Bearer Capability i = 0xA880
Standard = ISO/IEC
Transfer Capability = Unrestricted Digital
Transfer Mode = Circuit
Transfer Rate = Packet - not specified
Channel ID i = 0xAC
Exclusive, Channel 34
Facility i = 0x9FAA06800100820100A1170202358E020151300EA5090A01001204363137310A0120
Called Party Number i = 0x80, '6171'
Plan:Unknown, Type:Unknown
017788: Jul 5 13:38:13 EDT: ISDN Se0/0/0:23 Q931: RX <- CALL_PROC pd = 8 callref = 0x8127
Channel ID i = 0xAC
Exclusive, Channel 5
017789: Jul 5 13:38:13 EDT: ISDN Se0/0/0:23 Q931: RX <- CONNECT pd = 8 callref = 0x8127
Channel ID i = 0xAC
Exclusive, Channel 25
Facility i = 0x9FAA068001008201008B0102A20B0202358E30050201510500
017790: Jul 5 13:38:13 EDT: ISDN Se0/0/0:23 Q931: TX -> CONNECT_ACK pd = 8 callref = 0x0127
017791: Jul 5 13:38:13 EDT: ISDN Se0/0/0:23 Q931: TX -> RELEASE pd = 8 callref = 0x0127
Cause i = 0x8090 - Normal call clearing
017792: Jul 5 13:38:13 EDT: ISDN Se0/0/0:23 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x8127
Cause i = 0x8190 - Normal call clearing
017793: Jul 5 13:38:16 EDT: ISDN Se0/0/0:23 Q931: RX <- DISCONNECT pd = 8 callref = 0x1D4D
Cause i = 0x8190 - Normal call clearing
017794: Jul 5 13:38:16 EDT: ISDN Se0/0/0:23 Q931: TX -> RELEASE pd = 8 callref = 0x9D4D
017795: Jul 5 13:38:16 EDT: ISDN Se0/0/0:23 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x1D4D
017796: Jul 5 13:38:27 EDT: ISDN Se0/0/0:23 Q931: TX -> FACILITY pd = 8 callref = 0x9E4D
Facility i = 0x9FAA068001008201008B0100A115020101020114300D0A01030A010280053437353030
017797: Jul 5 13:38:27 EDT: ISDN Se0/0/0:23 Q931: TX -> CONNECT pd = 8 callref = 0x9E4D
Facility i = 0x9FAA068001008201008B0100A11802010102011630100101FFA00B8009566F6963654D61696C
Facility i = 0x9FAA06800100820100A1110201020201028009566F6963654D61696C
Connected Number i = 0x0081, '47500'

 

[NortelGuy1979]

These decode identically; so it's either 1) your MSDL's need a download, or 2) a possible patch issue. What release are you, and if it's 3.0 or lower, can I get LD 22 ISSP; if it's 4.0 or higher, can I get LD 143 MDP ISSP?

Other than that, I'm at a loss - I can't see anything on the PBX programming as far as configuration that would reject the call. I'd make sure all 4 DCH have the right RCAP, and then re-download... but I can run your patches and see if anything looks weird. Then, if it is something there, you can get the patch if you have a vendor + PASS contract, etc...

Matthew - Technical Support Engineer Sr.

http://www.linkedin.com/in/matty79

 

[pruden]

I can't tell you how much I appreciate your time and feedback today. You answered all my questions and confirmed what I had suspected - which is - that the Nortel is not accepting the MWI request.

I will work with the site and follow the steps you have outlined (download the MDSL's and verify the patches) and see where that takes us.

This site is in another state and they have been "doing their own thing" for the most part so I'll have to work with them to get this completed.

One last question - where did you learn to read the D channel output? Is that in one of the books or is there a reference available? That is something that I would find very useful.

Many thanks!

 

[NortelGuy1979]

I have a software decoder that supports UIPE output. I honestly can't remember where I got it; from another tier III support engineer at a previous employer I think. There's also an M1 Decode HTML script that I have; I rarely use it. The disadvantage of the software app is that it only does NI2, QSIG, or EuroISDN - no other interfaces, no MCDN, nada.

You're welcome; I hope you get your resolution.

Matthew - Technical Support Engineer Sr.

http://www.linkedin.com/in/matty79

 

[pruden]

Hi -

Our vendor confirmed that all PEP's are up to date. They have not seen this configuration before but are looking into it. I read through the Feature Guide again and noticed something buried in the Operating Parameters section -- posted below. It basically notes that link integration is required. This has been my concern from the get go as the AVST voice mail system now in place uses phone integration. I know that this doc is written from the Nortel / Call Pilot point of view but, it would not surprise me to learn that IMS needs to be enabled for another system to activate lights on the Nortel.

I do not have a lab environment where I could test this so I'm looking for a little feedback.

1- what, if any, are the ramifications on enabling IMS? Does this feature require a restart of anything? Can phone and link integration co-exist?
2- what is your take on the operating parameter note below?

Thank you,
Les

The QMWI feature is only supported with CallPilot and Meridian Mail
as the local message centers hosted off a system running Succession
3.0 software or later. It is not supported with CallPilot MINI or any other systems (for example, Octel VM) that do not use a link for integration. QMWI cannot be used with phone integration or MIK MCK keys.

IMS_DATA
IMS NO

 

[NortelGuy1979]

This is written from the standpoint that the CS1K is hosting the messaging solution, but in your case, it's the reverse. You can set IMS to YES without any impact; I don't know if it will make any difference though. Do you have an IDC table on the QSIG route? Did you download all the MSDL's for any DCH that is on your QSIG route?

Matthew - Technical Support Engineer Sr.

http://www.linkedin.com/in/matty79

 

[davequick]

i have answer we just fixed this very same issue