Multiple Companies on 1 ACS 1

[avayatechsupport]

Has anyone setup multiple companies with seperate auto attendants? I tried looking for a step by step guide but nothing cut and dry. I want to start from scratch rather than trying to undo.

 

[1043]

list equipment.

 

[avayatechsupport]

ACS R7 with Partner Messaging (4 Auto- Attendants)

4 lines for now.

Call on line 1 goes to AA 1 and if they select selector code 3 then Centrex transfer to outside number using line 2.

 

[TouchToneTommy]

Inside of each auto attendant, except auto attendant no. 1, is option 6, Line Assignment. Assign lines to AA 2, 3, or 4 as appropiate, line not assigned will default to AA 1.

Centrex Transfer does not use a different line for transfer, it flashes the line to receive 3 way calling dial tone from the telco, dials the destination number, and then disconnects. This requires "call transfer/disconnect" service from the telco on the lines.

Remote Call Forward uses extensions that are forwarded to outside numbers, the selector code transfers to a specific extension number that then uses the next available line in that extension's Auto Line Select to dial the outside number and then connect the calls together.