Licensing Violation

[nuedge]

Hi all.

I recently recheduled my backups. Server A with a DDS drive was backing up server B fine.

Now I want to utilise the AIT drive I have in server C so I have set up a schedule to backup up server B with Server C's AIT drive. (I hope I'm making myself clear here!!)

I get the following error message though:

License Violation
A Remote Agent for Windows NT/2000 license is required for protecting remote servers with this edition of Backup Exec.
Please contact your vendor for information on protecting remote servers with this edition of Backup Exec.
Unable to attach to \\pump\C$.
Access to the device is not authorized with this edition of the product.
^ ^ ^ ^ ^
Unable to attach to \\pump\C$.
^ ^ ^ ^ ^
License Violation
A Remote Agent for Windows NT/2000 license is required for protecting remote servers with this edition of Backup Exec.
Please contact your vendor for information on protecting remote servers with this edition of Backup Exec.
Unable to attach to \\pump\System?State.
Access to the device is not authorized with this edition of the product.
^ ^ ^ ^ ^
Any ideas?

Regards..

Karl

 

[SQLBill]

Yes, Remote Agent is needed to do a backup from one server to another. So, you need to do like it says. Purchase the Remote Agent.

You say you already have the Remote Agent? But how many licenses do you have? You need two unless you uninstall it from server A. Since A, B, and C are on the same network, Backup Exec knows that the only Remote Agent license you have is installed on the Server A and Server B link. So it's not accepting it on the Server C and Server B link.

-SQLBill

 

[nuedge]

aha but here's the weird part (sorry I should've mentioned this in my previous post).

I have another server (server D - I hope this isn't confusing everyone but it's the easiest way for me to explain the situation). Now Server C also backs up data on Server D, and does so perfectly (so it must have the remote agent installed on server C).

Hope somebody can help.

Cheers..

Karl

 

[SQLBill]

Quick item to check....In BE, go to HELP, select ABOUT BACKUP EXEC... There will be a window listing your licenses. Look for Remote Agent. How many and which ones do you have?

Also, are all servers WINDOWS NT/2000?

And if I have this straight now...

A backs up B just fine.
C backs up D just fine.
C won't back up B.

Question...can A backup D???

-SQLBill

 

[nuedge]

I've mislead you all in my second post (Apologies as I didn't stop to think). When I say server C does backup server D, server D is a snap box (therefore you can't get a remote agent on it).

I will check the way that you say Bill (Help, about) and get back to you.

 

[nuedge]

I've sorted the problem by adding the serial code for the remote agent onto the server in question!

Oops!

 

[nhat]

what version of veritas did you use.. i have similar problem when i use BE9.0 i though that BE9.0 came with remote agent