I'm in the process of programming a Legend 6.1 to replace a Merlin II. The system is in Hybrid / PBX mode with 5 incoming lines that should only ring at the receptionist. I would like the new system to function as closely as possible to the Merlin II. The old system has the default Int. Ring, Int. Voice, and 2 pool buttons (pool 9). The Legend default is SA Ring, SA voice, and SA Originate Only, no pools.
Questions:
What function does the SA Originate Only button have, and do I need it? The AVAYA manual doesn't clearly differentiate this button from the SA ring button
It doesn't appear that I can create two identical pool buttons (default pool 70) on the same phone as they appear on the Merlin II. Do I need two pool buttons? Do I need any pool buttons if the phones don't ring on incoming calls? I've had to program multiple pool or Group CO buttons on other systems to occommodate outside to outside call transfers and conferencing. Would I miss out on these features without multiple pools?
Is there any reason why I shouldn't get rid of the SA Voice button. The feature is not currently used and when the button is hit by accident it makes people wonder why their phone just beeped at them.
Lastly, will a Merlin II console phone function like a 34D on a Legend with an ATL card or will it cease to function entirely.
Thanks in advance
Questions:
What function does the SA Originate Only button have, and do I need it? The AVAYA manual doesn't clearly differentiate this button from the SA ring button
It doesn't appear that I can create two identical pool buttons (default pool 70) on the same phone as they appear on the Merlin II. Do I need two pool buttons? Do I need any pool buttons if the phones don't ring on incoming calls? I've had to program multiple pool or Group CO buttons on other systems to occommodate outside to outside call transfers and conferencing. Would I miss out on these features without multiple pools?
Is there any reason why I shouldn't get rid of the SA Voice button. The feature is not currently used and when the button is hit by accident it makes people wonder why their phone just beeped at them.
Lastly, will a Merlin II console phone function like a 34D on a Legend with an ATL card or will it cease to function entirely.
Thanks in advance