IP Office Knowledgebase 3

[IPOfficeKB]

13:32 Saturday 7th May

The IP Office Knowledgebase is current not working, returning a server error instead.

I am only allowed to post material to the server and so cannot do diagnostics as to the problem and likely fix.

I have raised a ticket with Avaya IT (yes, we have to raise tickets within Avaya too). Hopefully they will shortly be investigating the situation and rendering the appropriate fix.

Please accept our apology.

 

[jamie77]

IT'S NOT GOOD ENOUGH!!!!!! Why don't these things just work all the time?!?!?!

My god, I sound like a customer! ;-)

Jamie Green

Football is not a matter of life and death-It is far more important!!!!

 

[davea2]

Thats what I thought about 1XP hehe

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
beauty is in the eye of the beer holder

 

[Bas1234]

Automatic reply by the ticket server;

Sorry but it's weekend and we are closed. We will do our best to help you on Monday.





LOL....Good luck. Hope you get it working soon..

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[Westi]

still the same error so I thought I look here in TT what is going on and I guess bas is right teh problem will be addressed on Monday 9am (Mountain Time LOL)

Joe W.

16103

 

[intrigrant]

You could alswys download the rel 7.0 document CD
ftp://ftp.avaya.com/incoming/Up1cku9/SoftwarePub/7_0GA_Builds/DOCS/DOCS_7_0_EN.exe

Then it doesn't matter whether the site is down or not

If it ain't dutch it ain't much

 

[IPOTraining]

Reminder: If you use Windows 7 and IE8 you need to modify the microweb.ini text file in the “sco_content\resources\knowledgebaseCD61" folder. Change the second listed host name from ipoffice to 127.0.0.1.

Dennis

 

[IPOfficeKB]

I can happily report that normal service appears to have been resumed. (Yes, it is already Monday in some parts of the world so a big thank you to Avaya IT support Fiji!)

Having a quick check through but it appears to include the changes we were making on Saturday that originally brought the problem to our attention, so everything seems okay.

Many thanks all for your patience (unless you were just getting on with your weekend and hadn't noticed anything).

 

[Bas1234]

It could be me but it looks much faster?!

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[davea2]

I think it is faster too

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
beauty is in the eye of the beer holder

 

[CarGoSki]

Much quicker.

 

[Westi]

compared to what it was it is lightning fast, good change IPOfficeKB

Joe W.

16103

 

[Bas1234]

@IPOfficeKB, Here is a star for making the KB faster...

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[tlpeter]

Hi IPOfficeKB,

Can you tell me why there is not anything on the caveats about 7.0???
7.0 must have bugs


BAZINGA!

I'm not insane, my mother had me tested!

 

[amriddle01]

There is one Peter:


CQ43192

CCR Agent Licence incorrectly displayed as CCC Agent using French Manager

7.0.15

PL_RELEASE_7.0


1-Not Required



ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers

 

[tlpeter]

Not if you look in the "Fix target field"

You can use the dropdown box but it does not show any Q3 or Q4 7.0 stuff at all.


BAZINGA!

I'm not insane, my mother had me tested!

 

[IPOfficeKB]

Why does it surprise you that, having released the first Service Pack for 7.0, Avaya has finally achieved its first totally perfect release of software. [Ducks behind the desk, glad he chose to wear the bullet proof underpants today]

The appropriate person has been given a nudge to check when the Caveats list was last updated [I don't post it, just created the page which pulls in the data for display].

 

[tlpeter]

Thanks

Sarcasme mode on:

I am aware that the software is bug free now.


I have antoher question for you.

Why is the knowledgebase news changed?
I only see recent docs.

In the past all docs where there after clicking on "even more"


BAZINGA!

I'm not insane, my mother had me tested!

 

[hairlessupportmonkey]

Arrgghhhh - Avaya support page broken!

ACSS - SME
General Geek

 

[amriddle01]

Works for me Sean

ACSS (SME)
APSS (SME)

http://www.ipoffice.tel

"I'm just off to Hartlepool to buy some exploding trousers