IP Office 4.0 Mailbox Issue.

[JustinTMI]

Have a phone Extension 136 that has voicemail checked off. When i call that extension it still goes to a mailbox "You call is being answered by ip office blah blah" why is this happening with the voicemail option not being checked off?

Thank you

-JustinTMI

 

[JustinTMI]

Sorry this is a 406v2 with Voicemail Pro. All latest Mait releases.

-Justin

 

[IPOfficeIreland]

turned off in user rights or user?

 

[JustinTMI]

User rights are not even assigned to the phone. It is a dummy phone in a closet for the server rack.

 

[IPOfficeIreland]

have seen something like this with call waiting. had it unticked, yet calls still alerted the caller. I originally had call waiting on then turned it off. I wonder had it something to do with using the .bak files in manager and storing old config. Might be worth deleting all refs to this in manager, click it on, then off, then save.

failing this, change the no answer time to 999.

 

[r6wraith600]

I can't see old .bak being an issue.


Anyone else have some comments? This is just plain odd the it won't follow what it is told to follow.....

 

[MrBob622]

Have you stopped and restarted the voicemail service?

 

[ProviderReborn]

Have you got any thing set to on in call announcements?

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement
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[tlpeter]

Does the user have a space behind it's name ?


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[ProviderReborn]

Is the sky blue??

ACA - IP Office Implement
ACA - IP Telephony
ACS - IP Office Implement
CCNA - Working towards.

 

[puregold]

Why do women ask if there booty looks big in this when they dont really wanna know the answer to that one?

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[IPOfficeIreland]

who's really listening anyway