HP 4350

[mdarling01]

I am haveing trouble printing to an HP 4350. This is what is happing.
I have excel open(XP) I have windows(XP) my spreadsheet is 4 pages when I do a page break preview so I can see how it will look when it prints it shows all 4 pages. But when I do a print preview it does not show 4 pages it only shows 3. And when I print it out it only prints 3 pages. I have uninstalled office and reinstalled it. I have uninstalled the printer and its driver from the C: drive and added it again and that did not work. Does any body have any ideas. Thank you.

 

[assets]

Normally I say it a driver problem having about 20 4350's and I hate them. They use PCL6 but will work with the PCL5e Driver. BUT it may sound stupid but have you tried to redefine the area to be printed. What i have done in the past was to re-define it to say 1/2 a page and then back to 4 pages. BUT also try using PCL5 it may solve other problems.

Never give up never give in.

There are no short cuts to anything worth doing

 

[mdarling01]

Thank you for responding to me. As of right now it shows the printer bring installed but then when you right click on it and go to properties it says it is not installed and ask if you want to install it. I say yes it takes me to the install wizard I have installed the drive from hps web site and the driver windows has and none of them work. I’m not sure what is going on with this computer and that printer but something is not communicating correctly.