Our sys admin is out of the office at the moment, and I have a couple of questions:
#1 We have 2 PRI cards, each attached to it's own 2mb euroisdn line. For the first card, any number called on it is directed to the appropriate extension.
The second card, however, always directs incoming calls to a certain extension, regardless of the ddi number called.
How/where do I change this behaviour to match that of the first card ?
#2 Is is possible for the system to call an extension (say 711), and if there is no answer / it is busy, for it to redial the number, but add a "8" to the number (i.e. 8711) and route the call through the second card ?
Many, many thanks in advance
#1 We have 2 PRI cards, each attached to it's own 2mb euroisdn line. For the first card, any number called on it is directed to the appropriate extension.
The second card, however, always directs incoming calls to a certain extension, regardless of the ddi number called.
How/where do I change this behaviour to match that of the first card ?
#2 Is is possible for the system to call an extension (say 711), and if there is no answer / it is busy, for it to redial the number, but add a "8" to the number (i.e. 8711) and route the call through the second card ?
Many, many thanks in advance