ESN issue: not able to call any NPA 1313

[RedRookie]

Hello,
PBX-CS1K is set-up NPA-1313 and NPA-1804 with the same RLI.
Issue: Area code 313 is not sending number 9 to dial out

Please advise where to insert 9 for NPA 1313 w/out affecting NPA-1804 since its working

Much appreciated any input.
thanks

See below trace:
NPA:1313
TERM TN 195 23 IPMG 048 1 V PHYSICAL TN 048 1 11 24 TIE RMBR 66 23 OUTGO
ING TRUNK CALL
DIAL DN 1313XXXXXX
MAIN_PM DIAL AUX_PM COMPLETE
TALKSLOT ORIG 87 TERM 23
MEDIA ENDPOINT IP: 142.221.187.69 PORT: 5200
NPA 1804
TERM TN 195 22 IPMG 048 1 V PHYSICAL TN 048 1 11 26 TIE RMBR 66 22 OUTGO
ING TRUNK CALL
DIAL DN 91804XXXXXXX
MAIN_PM ESTD
TALKSLOT ORIG 72 TERM 8
EES_DATA:

 

[PERRYPJ]

Why do you want to send the 9

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[PERRYPJ]

nevermind did not see these are Ties

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[KCFLHRC]

Print out both NPA's and post them complete

 

[PERRYPJ]

Your RLI looks like it has a DMI to insert it are you sure there the same RLI

OLD ROLMEN WORKING ON NORTELS AND AVAYA

 

[RedRookie]

See below. thanks
NPA 1313
RLI 500
DENY 976
SDRR DENY CODES = 1
ITEI NONE

NPA 1804
RLI 500
DENY 976
SDRR DENY CODES = 1
ITEI NONE

 

[KCFLHRC]

Now, how about a print out of that RLI 500

 

[yyrkroon]

A LD80 trace will always show you the actual digits being entered, so unless whoever is dialing 1313 is using a speeddial/autodial and didn't include the 9, this person didn't dial enter 9 or the 9 key is broken on that phone (different TN than the one that dial 91804