error

[inguxx]

Hello,please help me figure it out. After moving from one building to another, from one room the exit to the city-interurban city stopped working. Long thinks, then short beeps.
There are errors on TM2LP-F5391 E8 N5589 NO ACT BPA CIRCUIT EXT DIALTONE ERROR
hipath 4000
sorry for bad english

 

[donb01]

F5391
CIRCUIT
EXT DIALTONE ERROR
Type: Service-specific (Format 18)
Short text: No external dial tone
Cause: No external dial tone (i.e. no outward dialing to exchange). Exchange or tie line may
have a breakage or is otherwise interrupted. Event signal came from device handler.
System reaction: signals only.
Action: Check line, user circuit and remote system; check configuration if no other error found.

In short, the phone line is disconnected from the system or you need to reset the trunk port because it might be in error.


Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA

 

[inguxx]

tell me how to reset the trunk port

 

[donb01]

DEA-DSSUI,PEN
<it will prompt you for PEN>

ACT-DSSU:AUL,PEN
<it will prompt you for PEN>

The "new" way is:

RES-DSSU
<it will prompt you for the rest>

I prefer the first way because you can leave it off for a bit. Sorry about the prompting bit - I'm not sitting at my desk at work to see what it asks for.


Don Bruechert, Voice Comm Analyst II
CareTech Solutions @ Holy Family Memorial
Manitowoc, WI, USA

 

[inguxx]

DEA-DSSU: ACT-DSSU: did not help
temporarily exchanged two wires for PEN (problem number 3-22-14, working 2-21-01), changed the numbers in tacsu, changed lcosv to them. the error from 3-22-14 disappeared, but appeared on 2-21-01. short beeps, but 3-22-14 began to ring, so there is no breakage? Is there a bug in the routing apparently? Although everything is spelled out as usual