Error loading DISCOVER.NLM for Arcserve 7 Netware

[mcopland]

Hi there,

We are running Arcserve 7.0 Enterprise for Netware with the all the latest patches installed. Running this on Netware 6 SP2 and a Dell PowerEdge 2500 Server with an internal Dell PowerVault PV-120T-DDS4AL Tape Auto-Loader. When running ASTART the following error comes up. "Failed to load module SYS:\ARCSERVE\NLM\DISCOVER.NLM. Please switch to the console screen for more information." When switching to the console there are no errors to indicate what is happening. The screen is shown below. It seems to be a loading order problem because if I remove DISCOVER.NLM from the ASCONFIG.INI and load after the NLMs are all loaded then it doesn't give the error. If I just rearrange the order in ASCONFIG.INI and tell it to load last the same error pops up.

Anyone have any ideas. Thanks.

Malcolm Copland
Network Support Specialist
PVNC Catholic District School Board


+------------------------------------------------------------------------------
¦ NLM Loader v7.0 NetWare Loadable Module
+------------------------------------------------------------------------------
+------------------------------------------------------------------------------
¦ Loader Message Screen
¦------------------------------------------------------------------------------
¦08:49:44
¦08:49:44 Loading SYS:\ARCSERVE\NLM\ASDB.NLM
¦08:49:44 ARCServe 7.0 Database (Build 253.001 06/24/02)
¦08:49:45 Version 7.00 June 24, 2002
¦08:49:46 ARCserve Database is ready
¦08:49:49
¦08:49:50 Loading SYS:\ARCSERVE\NLM\ARCSERVE.NLM
¦08:49:50 ARCServe 7.0 Scheduler (Build 263.003 10/09/02)
¦08:49:51+-----------------------------------------------------------+
¦08:49:53¦ Failed to load module SYS:\ARCSERVE\NLM\DISCOVER.NLM. ¦
¦08:49:56¦ Please switch to the Console Screen for more information. ¦
¦08:49:57¦ <Press ENTER to continue> ¦
¦08:49:57+-----------------------------------------------------------+
¦08:49:58 Version 7.00 October 28, 2002
¦08:49:58 Loading TAPESVR.NLM, Computer Associates release...
¦08:50:03 TAPESVR.NLM has been loaded successfully
¦08:50:07
¦08:50:07 Loading SYS:\ARCSERVE\NLM\DISCOVER.NLM


If helpful here is a copy of ASCONFIG.INI.

ASCONFIG.INI
[Host]
ProductName=ARCserve
FileInterleavingProtocol=Automatic ;default is Automatic
FileInterleavingBufferSize=128 ;default is 128
FullSMS=Yes
TurnOffMessagesToWS=No ;default is NO
AgentsUse512BytePackets=Yes ;default is YES
SkipBigFiles=No ;default is NO
OverwriteAnyTape=No ;default is NO
DisableFTS=No ;default is NO
FileInterleavingTimeout=15 ;default is 15
FileInterleavingMaxNodes=4 ;default is 4
DateTimeFormat= ;default is NORTHAMERICAN could also be ASIAN or EUROPEAN
BinderyEmulation=0
PasswordDatabase=0
DSSchemaModification=1
AlertRPCServer=


[Scheduler]
DisableActivityLog=No ;default is NO
MaximumConcurrentJobs=16 ;default is 16
StatisticsBroadcastFrequency=1 ;default is 1
CacheBufferThreshold=10 ;default is 30
ActivityLogGroomDays=30 ;default is 30
ChangeScreenOnAlert=Yes ;default is YES
NotifyUserAtEndOfJob=Yes ;default is YES


[Pre Flight Check]
ReadExcludeSection=ENABLE ;default ENABLE
ConvertFatalToWarning=DISABLE ;default DISABLE
CheckLoadedModulesOnly=DISABLE ;default DISABLE
HardwareCheck=ENABLE ;default ENABLE
IncludeNCFFiles=DISABLE ;default DISABLE

[Client Tracker]
TimeInterval=120 ;default is 120
ScanMaximumConnections=NO ;default is NO
ScanWorkstationInfo=NO ;default is NO
Include_Zone=
Exclude_Zone=
Include_MAC_Type=
DisableIPX=NO
DisableMAC=NO
DisableUNIX=NO

[Database]
UseMergeDaemon=YES ;default is YES
PruneEntireDB = NO ;prune all AP and Rotation job details
LastPruneDate = ;date the database was last prunned
ThreadSwitchCount=10
MaxDBHandles=30 ;Max num databases opened by remote clients

[Device Activity Dispatcher]
NoAutoPilotFTS=NO ;default is NO
DisableCTPPacket=YES ;default is YES
SkipBigSMSFile=NO ;default is NO
TapeWriteChunkNumber=4 ;default is 4, max number is 24
MaxNumberFileInterleavingJobs=4 ;default is 4, max number is 16
AppendToFullTape=YES ;Allow Append to Same Tape for Incr & diff ,for Rotation jobs only

[NetWare Backup/Restore]
DisableSparseFileCheck=FALSE ;default is FALSE
OverwriteAllKeys=FALSE ;default is FALSE
DisableDeletedMessages=FALSE ;default is FALSE
DisableEstimate=FALSE ;default is FALSE

[Disaster Recovery]
FloppyDrive=A: ;default is A drive

[Workstation Backup/Restore]
ReceiveECBBuffer=80 ;default is 80
SendECBBuffer=30 ;default is 30
WorkStationConnectionTimeOut=300 ;default is 300 seconds

[File Interleaving]
UseSPX=NO ;default is NO
TimeOutPeriodForFileInterleavingConnection=15 ;default is 15 minutes
MinimumDataToWriteToTape=16 ;default is 16 K
TLIReceiveMax=8192 ;default is 8192K

[NetWare Copy]
DisableDeletedMessages=FALSE ;default is FALSE
DisableEstimate=FALSE ;default is FALSE

[Pager]
PagerType=Numeric
PagerPhoneNumber=9,1(512)8971577
PagerRetries=2
PagerID=610311
SiteID=100
ConnectionDelay=2
MessageDelay=2
BaudRate=9600
DataBits=8
Parity=None
StopBits=1
ModemSetupString=ATQ0V1E1S0=0
EndOfXmit=2

[InocuLAN]
AlwaysEnableInocuLAN=0
SkipNetWareCompressedFiles=TRUE
[AS6 Release]
VERSION_STAMP=2000.10
SERVICEPAKVERSION=9
CHANGER_VERSION=TAPE_LIBRARY_V7.0
CHANGER_DATE=1998.9
[Loader]
CSNLM1=SYS:\ARCSERVE\NLM\PFC /NC /PFASCONFIG.INI /M /FSYS:\ARCSERVE\NLMINFO.LOG
NLM2=SYS:\SYSTEM\TLI
NLM3=BTRIEVE -p=4096 -f=30 -h=60 -l=20 -t=15 -u=0 -s=30 -m=512
CSNLM4=SYS:\ARCSERVE\NLM\CSDBAPIB
NLM5=SYS:\SYSTEM\DSAPI
CSNLM100=RESERVED
CSNLM101=RESERVED
;CSNLM6=SYS:\ARCSERVE\NLM\CANWPABD NAME=BOARD0
CSNLM6=SYS:\ARCSERVE\NLM\CANWPABD CLEAR
Adapter0=Board0,NWPA Driver Interface
CSNLM7=SYS:\ARCSERVE\NLM\PFC /NC /PFASCONFIG.INI
NLM8=SYS:\ARCSERVE\NLM\CATIRPC
CSNLM9=SYS:\ARCSERVE\NLM\ASDB
CSNLM10=SYS:\ARCSERVE\NLM\ARCSERVE
CSNLM11=SYS:\ARCSERVE\NLM\TAPESVR
NLM12=SYS:\ARCSERVE\NLM\DISCOVER
NLM13=SYS:\ARCSERVE\NLM\UNIDMSVR
NLM14=SYS:\ARCSERVE\NLM\UNIDB
NLM15=SYS:\ARCSERVE\NLM\UNIQSVR
CSNLM16=SYS:\ARCSERVE\NLM\TAPEALRT
ORDER=CSNLM1 NLM2 NLM3 CSNLM4 NLM5 CSNLM100 CSNLM101 CSNLM6 CSNLM7 NLM8
ORDER1=CSNLM9 CSNLM10 CSNLM11 NLM12 NLM13 NLM14 NLM15 CSNLM16


PauseBeforeEachNLM=NO
AppendToLog=NO
SecureConsole=NO
DisableAutoUnload=NO
CheckIfNLMIsLoaded=ARCSERVE.NLM

 

[pln]

Hello Malcom,

we run into the same problem. Did you got an answer/solution from outside this forum?

We are running Arcserve 7.0 Enterprise for Netware with the all the latest patches installed. Running this on Netware 6 SP2 and a IBM Netfinitiy X230 Server with an external Compaq TL 891 Tape 35/70GB DLT-Library.

Peter Leenders
CC CompuNet
Peter.Leenders@gecits-eu.com

 

[TheLad]

Does the console give any further indication why DISCOVER.NLM does not load? -----------------------------------------------------
&quot;It's true, its damn true!&quot;
-----------------------------------------------------

 

[pln]

Hello TheLad,

no - not realy.

When switching to the console there are no indicted.

Looking on the Logger Screen it seem to me that discover.nlm is loaded without problems!!!

Logger Screen in detail:
...
Loading Module Discover.nlm
CA Discovery Module (Build 253.001. 11/26/02)
Version 7.00 26.November 2002
(c) Copyright 1999-2003 Computer Associates. All Rights Reserved
Module discover.nlm Load Status OK
Discover.nlm: WinSock Initialized

Loading module ....


Peter

 

[8arcserve]

I'm encountering the same problem running Arcserve7 with Netware 6 sp2 using a DELL Powervault 120T DLT autoloader.

Have tried using different versions of discover.nlm. I've noticed that the problem only occurs when the DLT is loaded with tapes, if the DLT is empty the fault does not occur. This problem also seems to be confined to netware 6, as I've not encountered this fault on any of our netware 5 servers.
You can easily by pass the fault by going to the nlm loader screen and clearing it by pressing esc several times. Jobs seem to run fine after that.

I guess this is another of the many bugs in arcserve7 when running it on netware6.

 

[pln]

the same here, if we confirm the popup with enter on NLM Loader screen every thing works fine as far as I can see.

It has just a bad taste to me if a error is reported and nothing could be found - especialy when working on backups.

Peter

 

[cq]

I've had the same problem for ages & haven't seen any detrimental effect. What I have tried is commenting out the discover.nlm load line in ASCONFIG.INI (and removing the NLM reference in the ORDER1= line), now Arcserve loads fine but the AS manager on the workstation can't connect to the server. However, loading Discover manually at the console after the rest of Arcserve has loaded always seems to work fine. I might leave Discover.nlm out of the asconfig.ini file and add it to autoexec.ncf after a delay.

Pete