I was experiencing ERR5417 on 24 0 0 11 and 15. This was an analog card but there was nothng on unit 11. I moved all the units that were on 24 0 0 and moved them to loop 12. That cleared the ERR5417 but now I am getting ERR020 on 24 0 0. I tried to out the card but it tells me that it is unequiped. ANy suggestions would be helpful.
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ERR020 on loop 24 0 0
- Thread starter ntcnctek
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the 5417 looks like corruption.. but it's a strange error for analog.. and that would explain the err 20.. that;s the ghost of the problem... i would new cardslt 24 0 0, then edd, then ini then take the card out...
john poole
bellsouth business
columbia,sc
john poole
bellsouth business
columbia,sc
- Thread starter
- #3
I agree that it might be corruption. I had another loop 12 which was corrupted during upgrade but was cleared by Nortel. I currently have a ticket opened and am working on a problem with handsets going to speakerphone automatically. I have raised the question to Nortel that this may be linked but we are now in our 3rd week and are still gathering capture files.
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