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e3714 - SCSI Bus Reset Drive Power,Lost Media Changed.

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tonykblen

Programmer
Mar 25, 2003
88
IE
Hi,

I got the following error on the job log.

e3714
SCSI Bus Reset Drive Power,Lost Media Changed.

What are the possible causes of this?

Could the data on the hard disk be changing and as a result the backup fails?

Many thanks,
Tony.
 
We have had LOTS of these messages too. What did help (but not totally fix the problem) was updating the firmware and drivers on the fibre backup cards. Also - turn off everything that might talk down the SCSI channel - stop the Compaq survey service, foundation agent - and within compaq agent stop it polling for SCSI info
 
Many thanks for your reply.

I should have said that the drive resides in the PDC which is also used for e-mail. The server itself is an Acer Altos 500 running Win2k Server. Are there any particular service/other programs that I need to check?

Tony.
 
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