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distortion on calls

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jimeec

jimeec

MIS
May 29, 2003
207
US
7960 IP phone users are reporting "distorted ring and voice" on some calls.

I can determine what gateway they are using by running a CDR report on the call but is there a way to find out what channel on the span they are using?

In Nortel I can determine it down to the channel and disable it. Thanks. JimC-
 
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