Disaster recovery

[hortonhearsawho]

All,

does anyone know if there is a solution without having to pay an arm or a leg for it that would allow calls to be rerouted to that number and that number would just play a message in cases of emergency. Example we would repoint a toll free number to that solution or phone number and have it play a message in times of emergency. I want to avoide paying huge setup fees with monthly minimum requirement for usage, etc, etc. Anything out there?

Thanks.

 

[mikeydidit]

Is this plan is geared towards your system being up but no one in the office? If so record an announcement on a VAL board and point those calls to that announcement. Easy to use and free if you have the announcement board.

When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594

 

[leftyx]

We have something like this set up with AT&T. It's a 800 number re-route. There is a monthly fee of course.

We reroute to our DR center up the road...but i'm sure you could route to any line and place a recording on it yourself.

 

[Stinney]

We use Quick Call Allocator with AT&T. We can setup our toll free numbers to reroute to other preset termination points, other PBX or Announcement in the ATT cloud.

We can then go to the ATT web portal to move at will.

Setup is one time fee, not too expensive and a small monthly fee to maintain.

- Stinney

Quoting only proves you know how to cut and paste.

 

[jdchaiken]

We use AT&T CLAR to reroute non-toll-free numbers. They charge per did per month so its not a good solution if you need to reroute a ton of numbers.

Basically in a DR scenario, you dial into a AT&T number and activate a calling plan.

Cincinatti Bell has a similar service call CF-Anywhere which is free

 

[hortonhearsawho]

Thanks everyone. It sounds like there is no cheap way to do this. everyone will charge for a setup programming fee and monthly fees. A company who does hosting in the cloud wanted to charge about $2,500 a campaign setup and monthly minimum usage which is ridiciculous.

 

[mikeydidit]

I guess you have PRI service? How many calls are we talking about having to forward? If you are not talking about very many their may be a way to do this using secondary preference in the trunk group forms. This is set up from your provider. If trunk group X is down it routes calls to a secondary route. This (in my case) is an AT&T extension number. This rolls to a second line should the first one be busy. This could go to a answering service?



When is the last time you helped someone, just because you were able to?

For the best response to a question, read faq690-6594