Computer freezes up when using software

[swizzy]

I'm having a huge problem with my Windows XP Home Edition.
I'm not sure if this is the right forum, but I'll give it a try.

My Easy Media Creator 9 will not function properly, or function at all for that matter. It used to work fine until the last couple of days. An error report air message comes up and my machine just freezes up and shuts down.

Also my ImageReady will not save Photoshop files. Never had a problem before. I've tried almost everything and I can't solve this problem, now I'm at my wit's end.

There are several error messages that come up:

Microsoft Visual C++
Runtime Library
Runtime Error R6025

pure virtual function call

program: C/Windows/system32/svchost.exe

Also:

Missing files:

C/Program Files/Roxio/Media Experience/CmDVDreg.exe

cannot access a necessary file

kcams.dll


Also the below message came up at one point as well:

http://oca.microsoft.com/resredir.a...t=502427&LCID=1033&OS=5.1.2600.2.00010100.2.0

...

I did a virus scan, C drive defrag, ran Norton's WinDoctor for System errors, says I have invalid registry files. I uninstalled Creator 9 and reinstalled it, nothing has worked so far.

I would most appreciate any suggestions or constructive criticism, if any.

Hopefully someone can help me with a solution, I've never had this problem before with my computer.

 

[zeitghost]

You might try the XP forum.