CM4.0 - call displays shows incoming number with Hyphen

[heathmill]

We had our system upgraded to CM4.0 this weekend and now all the incoming calls on display shows,4 digits a hyphen then 3, a hyphen then 4.  E.g.  “0207-xxx-xxxx”.  Is any way we can remove this hyphen.

Thanks

 

[Zen216]

display dialplan parameters
I only hav ecm 3.1 so I can only set the 6 digit and 7 digit display patterns...
I am assuming that in CM4 you also have a 10 digit display you can manipulate.. (however I could be wrong)

 

[lopes1211]

On the 1st page of the trk group form there should be a feild labeled "FORMAT". Play around with these as this is what moves (or eliminates) the hyphen.

-CL

 

[heathmill]

Thanks Zen216, that’s correct on the dialplan parameters you now have 9, 10 , 11, 12 and 13 digit display pattern which can be changed accordingly.

Cheers

 

[Zen216]

glad I could help..