CLID "D" not working 1

[datadump]

Question for the big guns:

I changed key 01 on all sets to scr xxxx "D" because key 1 on all phones are "rollover only" but are currently sending the dn as a DID since they reference clid table "0". Key 0s' reference clid table "0" and are working correctly. Now that key 1 now has "D" assigned, it should be providing the same caller id info as key 00 but it is still providing clid info from key 1. What am I missing, any ideas anyone?

 

[mikdes]

see if this help
Problem Description

Fact:
PBX
Core
3.00
CLID

Symptom:
Key with CLID Entry D sends wrong CLID.
Key with CLID Entry D sends it's CLID as if DIDN = YES.

Cause:
Incorrect CLID for key with CLID_ENTRY = .CLID_ENTRY_D.



Problem Resolution

Fix:
Apply patch MPLR18699.



Affected Products
Meridian Core Option 11C - Cabinet

 

[datadump]

Thanks Mike,

We are running 3.0 and we don't have that patch so you've likely hit the nail on the head. I'll post here when we've got it patched to let you know if it worked.

 

[chippowell]

Yeah, as far as I know it looks like you're doing it all correctly. Let us know if the patch solves the problem.

 

[datadump]

Update: The patch worked like a champ! Everything works now. Thanks for all of your help. Stars all around!