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Change Greeting

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CERL

Technical User
Nov 5, 2008
19
US
I am working with a G3si V11 and I am wanting to change the greeting on our main line, the 800 number, and the night greeting. We just got rid of our receptionist and moved to the auto attendant. I didn't have a chance to set any of that up but I do get to change it. How do I access it to change the greeting? We have Audix for our voice mail system. Sorry, I'm knew with this.
 
The greetings could come from either the PBX or the AUDIX. Do you have access to the PBX?

Kevin
 
Yes I do. The main line is set up on port X with a coverage path of 6. I'm not sure what I have to access to change the greeting or if I change it the same way I change the regualr ext greeting through audix?
 
Do a "disp cov p 6" and see where it goes to. Then you will know where to change it.

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