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CDR on BCM

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mevans1974

IS-IT--Management
Jan 18, 2008
77
BS
Hi,
I have a BCM 4.0(4.0.2.03) software we had the CDR push working for a couple of years until load some patches to the BCM then it stop form working.

We are using a calling accounting system for I know the calling is working because I was able to collect the data for another BCM that we have on the network.

I did notice that after the patch update the user name and for the CDR was deleted, I had to add the user name for the CDR back. However that did not correct the problem.
 
BCM.R400.SU.Desktop.016-20100

BCM.R400.SU.System.026-201002
 
The user you added must be a member of the "CDR Application" group. On the BCM your trying to pull information from. I believe on the older BCM's it was "CDRUserGroup" group.
 
I have the user added under the CDR group.
 
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