stuzzy
Technical User
- Mar 24, 2004
- 49
Been going throught the reports on report viewer. It appears there is not a report for total incoming/outgoing calls with iclid, did number, destination, etc. (same info you would see for an agent trace)
Is this correct? I don't see this provided by any reports. I would think this would be standard with call reporting software.
To those of you with report designer is it possible to make this report?
And lastly, I have been toying with the idea of buying the license for report designer, but is it worth it?
Is this correct? I don't see this provided by any reports. I would think this would be standard with call reporting software.
To those of you with report designer is it possible to make this report?
And lastly, I have been toying with the idea of buying the license for report designer, but is it worth it?