cannot save dial-up internet password 1

[yokeydokey]

I gave my mother an old POS pre-loaded with ME. When I configured her dial-up internet account, the option to save the password is greyed out and she has to key in a complicated, ISP-assigned password every time she wants to connect. Why is the option greyed-out?

 

[xkjdhdg]

I think this will tell you how to fix your problem.

http://support.microsoft.com/default.aspx?scid=KB;EN-US;q137361&

 

[yokeydokey]

well, mr Fixit, that fixed it. Why didn't I think of using Microsoft's resources? Thank you!