CANNOT ACCESS ACTIVE DIRECTORY USERS & COMP

[kmt]

Can anyone assist? We have a Windows 2000 Server setup as DC. It was recently moved and supplied with a new IP address.
Since the move we can no longer open 'Active Directory Users and Computers'. We are getting the error message 'Naming information cannot be located because the specified domain either does not exist or cannot be contacted'
The server is setup so that local workstations can access via Terminal Services. This is working without any problem.
We also have a remote dial-in link for support purposes. This has also stopped working and we receive the error message 'Error 718 connection timed out while waiting for valid response from remote computer'

I am not sure if these errors are related, but any assistance to resolve this would be greatly appreciated

 

[yizhar]

HI.

The server should point to its own DNS server in the LAN card configuration.
Use "IPCONFIG /ALL" to verify.
Use DCDIAG and NETDIAG (first install the support tools from W2K Server setup CDROM).



Yizhar Hurwitz

http://teachers.sivan.co.il/yizhar

 

[kmt]

Yizhar,

After running the tests you recommended we have recevied the following replies which indicate a problem. Could you advise as to the solution?

Any assistance in resolving this issue would be greatly appreciated.

----------------------------

Domain Controller Diagnosis

Performing initial setup:
Done gathering initial info.

Doing initial required tests

Testing server: Default-First-Site\CMBARSV
Starting test: Connectivity
......................... CMBARSV passed test Connectivity

Doing primary tests

Testing server: Default-First-Site\CMBARSV
Starting test: Replications
......................... CMBARSV passed test Replications
Starting test: NCSecDesc
......................... CMBARSV passed test NCSecDesc
Starting test: NetLogons
......................... CMBARSV passed test NetLogons
Starting test: Advertising
Fatal ErrorsGetDcName (CMBARSV) call failed, error 1355
The Locator could not find the server.
......................... CMBARSV failed test Advertising
Starting test: KnowsOfRoleHolders
......................... CMBARSV passed test KnowsOfRoleHolders
Starting test: RidManager
......................... CMBARSV passed test RidManager
Starting test: MachineAccount
......................... CMBARSV passed test MachineAccount
Starting test: Services
NETLOGON Service is stopped on [CMBARSV]
......................... CMBARSV failed test Services
Starting test: ObjectsReplicated
......................... CMBARSV passed test ObjectsReplicated
Starting test: frssysvol
......................... CMBARSV passed test frssysvol
Starting test: kccevent
......................... CMBARSV passed test kccevent
Starting test: systemlog
......................... CMBARSV passed test systemlog

Running enterprise tests on : CMBARDM.local
Starting test: Intersite
......................... CMBARDM.local passed test Intersite
Starting test: FsmoCheck
Warning: DcGetDcName(GC_SERVER_REQUIRED) call failed, error 1355
A Global Catalog Server could not be located - All GC's are down.
Warning: DcGetDcName(PDC_REQUIRED) call failed, error 1355
A Primary Domain Controller could not be located.
The server holding the PDC role is down.
Warning: DcGetDcName(TIME_SERVER) call failed, error 1355
A Time Server could not be located.
The server holding the PDC role is down.
Warning: DcGetDcName(GOOD_TIME_SERVER_PREFERRED) call failed, error 1355
A Good Time Server could not be located.
Warning: DcGetDcName(KDC_REQUIRED) call failed, error 1355
A KDC could not be located - All the KDCs are down.
......................... CMBARDM.local failed test FsmoCheck