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CallsGivenForceDisconnect

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djeddie

djeddie

IS-IT--Management
Jun 1, 2003
38
AU
Hi All,

Im trying to figure out why calls fall into this field.

The 'Historical Reporting and Data Dictionary' document explains:

"The number of local and incoming network Symposium Call Centre Server calls given Force Disconnect treatment for this application."

Does this mean that somewhere in the system a treatment is triggered based on an event to cause a Force Disconnect??

Thanks in advance for those of you who help out!!

 
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You must have a script that has FORCE DISCONNECT in it somewhere.

It's not getting any smarter out there. You have to come to terms with stupidity, and make it work for you.
 
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