CallPickupAny

[vaniello]

Is it possible to restrict what extensions can be picked up by a user using the CallPickupAny function on an IP Office. I am running software version 3.1.65.

Thanks.

V/

 

[jml2665]

use "Call Pickup Extn" to pickup a specific ringing extension

or "Call Pickup Members" if the person picking up and the number ringing are part of a hunt group

 

[vaniello]

So there is no way to create "zones" of extensions where a call can be picked up without the person picking up the call specifying a specific extension or the phone ringing as part of a hunt group?

V/

 

[kristiandg]

Not with Call Pickup ANY. You're descriping a Group Call Pickup (where you create groups of users) and they can pickup any group. This can be achieved by creating a hunt group, assigning the members you wish to be part of a specific "zone" then using the directed pickup feature code agains the HG extension number.

Thats the way I usually do it.

Hope this helps...

Kris G.

 

[aarenot]

call pick up members, if I recall will pick up any call ringing to any member of the group, even if the call is not ringing in that hunt group. Like a DID, or ext. transfer. Do I recall correctly here?

You do not always get what you pay for, but you never get what you do not pay for.

 

[AAAPhoneBrad]

Can't you just delete the Call Pickup Any shortcode and then just build it for the users you want to have it?

 

[big70]

I looks like.


Huntgroup 1

Name : Pickup1
number : 101
members : extn 201,202,203

Create a button or a user/restrictions shortcode
like Sc : #8
Number : 101
action : call pick up members

So you can pickup a call only for you group.


Then make a next one.

Huntgroup 2

Name : Pickup2
number : 102
members : extn 204,205,206

Create a button or a user/restrictions shortcode
like Sc : #8
Number : 102
action : call pick up members


and you can go on.


Greets Peter