We have a client with a MICS 7.0 and a CP150 with 64MB.. Since last year we have lost the programming on the CP150 3 times. The client will just notice that the voicemail is not answering and we get the call and it is defaulted back to 20MB and nothing in it. We have to initalize, reload licenses and do all recordings again. I am going to get a back up today but what can be causing this issue. The system is on a surge protector and small UPS we have a new UPS going in soon. Telephone system is fine every time.Is it power spike? Bad software ?
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Call Pilot 150
- Thread starter telllman
- Start date
If the CP is 3.0 or higher I'd have to guess it's a flaky chip on the motherboard.
Brian Cox
Oregon Phone
Brian Cox
Oregon Phone
- Thread starter
- #3
I'd try an upgrade to R3.1 if that's the case. A CP at 2.1 is not compatible with a MICS at 7.0 according to the compatibility chart.
Brian Cox
Oregon Phone
Brian Cox
Oregon Phone
- Thread starter
- #5
- Thread starter
- #7
Compatibility is good. I'd guess it's either a flaky chip on the motherboard, or a small chance of a bad CP power supply. Check to see that it's the newer 8V and not the older and more troublesome 9V power supply.
Brian Cox
Oregon Phone
Brian Cox
Oregon Phone
- Thread starter
- #9
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