Call Forwarding Question 1

[dennislyon]

I have a strange situation and cannot determine how this is happening. I have a DID that when dialed from an external number is going straight to the voicemail box for the caller to leave a message, however, if you dial the extension internally it goes right to the individual who answers. This started happening all of a sudden on Saturday afternoon, no changes to this TN have been made. What is also puzzeling is that the person swears that when the mailbox recording begins the caller is supposed to be given an option to leave a message or talk to someone on the same DN that was dialed. How is that possible?

thanks in advance.

 

[acewarlock]

PRT the DNB of that EXT and Post here.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[dennislyon]

Here's the dnb and tnb.

REQ: prt
TYPE: dnb
CUST 0
DN 2608
DATE
PAGE
DES

DN 2608
TYPE SL1
TN 020 0 02 11 KEY 00 H MARP DES DATSYS 6 MAY 2008
(2008)
TN 044 0 03 10 KEY 06 DES 044003 16 JAN 2008
(2216)
TN 044 0 03 06 KEY 06 DES 044003 5 NOV 2007
(2216)
TN 044 0 03 07 KEY 06 DES 044003 5 NOV 2007
(2216)
TN 044 0 03 08 KEY 06 DES 044003 5 NOV 2007
(2216)
TN 044 0 03 09 KEY 06 DES 044003 5 NOV 2007
(2216)
TN 020 0 06 04 KEY 16 DES X 3 MAY 2008
(2616)


NACT
REQ: prt
TYPE: tnb
TN 20 0 2 11
DATE
PAGE
DES

DES DATSYS
TN 020 0 02 11
TYPE 2008
CDEN 8D
CTYP XDLC
CUST 0
FDN 5870
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 24
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR PUA MTD FNA HTA TDD HFD
MWA LMPN RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDA CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND FLXD FTTC DNDY DNO3 MCBN

CPND_LANG ENG
RCO 0
HUNT 6067
LHK 6
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 2608 0 MARP
01 SCN 6067 0 MARP
CPND
NAME DISPATCH
XPLN 8
DISPLAY_FMT FIRST,LAST
02 SCN 6070 0 MARP
CPND
NAME MARK BARTON
XPLN 11
DISPLAY_FMT FIRST,LAST
03 SCN 6071 0 MARP
CPND
NAME DISPATCH
XPLN 8
DISPLAY_FMT FIRST,LAST
04 SCN 6072 0 MARP
CPND
NAME DISPATCH
XPLN 8
DISPLAY_FMT FIRST,LAST
05 SCN 6073 0 MARP
CPND
NAME DISPATCH
XPLN 8
DISPLAY_FMT FIRST,LAST
06 SCN 6074 0 MARP
CPND
NAME DISPATCH
XPLN 8
DISPLAY_FMT FIRST,LAST
07
DATE 6 MAY 2008

 

[mjgolli]

Change your cls to htd and fnd on this phone and see what happens from inside and out. That should tell you if it is the tn config or not...


Mike G., MCSE MCDBA CCNA

 

[acewarlock]

So you dial NPA-NXX-2608 and it goes right to Vmail?




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.

 

[mjgolli]

This is probably not very helpful, but here is an extract from my switch of one of our dispatch phones...
[tt]
DES DISP01
TN 021 0 00 09
TYPE 2616
CDEN 8D
CUST 0
AOM 0
FDN
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
SCPW
CLS UNR FBD WTA LPR MTD FND HTA ADD HFA
MWD LMPN RMMD SMWD AAD IMD XHD IRA NIA OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNIA CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUA DPUA DNDA CFXD ARHD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN

CPND_LANG ENG
HUNT 000
LHK 5
LPK 5
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 8598 0 MARP
CPND
NAME Dispatch
XPLN 27
DISPLAY_FMT FIRST,LAST
01 SCR 5510 1 MARP
CPND
NAME Dispatch
XPLN 27
DISPLAY_FMT FIRST,LAST
02 SCR 5511 1 MARP
CPND
NAME Dispatch
XPLN 27
DISPLAY_FMT FIRST,LAST
03 SCR 5512 1 MARP
CPND
NAME Dispatch
XPLN 27
DISPLAY_FMT FIRST,LAST
04 SCR 5513 1 MARP
CPND
NAME Dispatch
XPLN 27
DISPLAY_FMT FIRST,LAST
05 SCR 5514 1 MARP
CPND
NAME Dispatch
XPLN 27
DISPLAY_FMT FIRST,LAST
06 SCR 8600 0 MARP
CPND
NAME Operator Call-In
XPLN 27
DISPLAY_FMT FIRST,LAST
07
08 TRN
09 AO6
10 CFW 4
11
12 HOT D 4 5598 5518 MARP 1
13 HOT D 4 5399 5519 MARP 1
14
15
DATE 28 APR 2008
[/tt]

I don't think any of the cls differences would cause your problems, except maybe ird, nid and old. You could flip those and see, but I doubt that would be the fix.

Mike G., MCSE MCDBA CCNA

 

[spunkysus]

I do not know if you ever got this issue resolved ,however 1 thing that I always over looked when I was doing Nortel was DND block in LD 26.So go to LD 26 and print dnd and see if the extension is in there ,if so try and remove .

Thanks,

 

[acewarlock]

Print the TNB of 6067




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.