Busy Announcement

[elightsey]

When recording an announcement from my station i'm receiving a busy signal when playing it back.
My COS assigned to my station has 'Y' for the console permission.
I'm using the right FAC code.
Even if I use a previous extension assigned to an announcement and try to re-record over it, when I play it back I receive a busy signal.

I did a List Trace
16:25:31 active station 5954 cid 0x19d
16:25:31 G729A ssff ps:20 rn:1/1 10.0.1.35:61842 10.0.0.3:8384
16:25:31 xoip: fax:Relay modemff tty:US 10.0.0.3:8384 uid:0x36
16:25:40 dial *802734
16:25:40 term announcement 2734 cid 0x19d
VOIP data from: 10.0.0.3:8384
16:25:42 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:30 WC:1 Avg:0
16:25:42 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
16:25:48 idle station 5954 cid 0x19d
16:25:51 active station 5954 cid 0x19f
16:25:51 G729A ssff ps:20 rn:1/1 10.0.1.35:61842 10.0.0.3:8392
16:25:51 xoip: fax:Relay modemff tty:US 10.0.0.3:8392 uid:0x36
16:25:55 dial 2734
16:25:55 busy announcement 2734 cid 0x19f
VOIP data from: 10.0.0.3:8392

This is me recording it and then playing it back.

Any suggestions to what may be the problem?

I'm using an S8400.

 

[demanding]

Are you waiting long enough for the recording to store? I would record it and wait about 30 seconds and then call it.

 

[elightsey]

Thank you that work.