Very strange issue.
Starting w/ New sealed box S8710s ... that have new DAL1s in each of them - right out of the box.
We replace the BIOS/CMOS battery and make sure the CPU Optimization is reset to Avaya's specs - "Optimized for I/O" so the DAL1 behaves.
We are loading CM4.2 SW clean .... no patches at this point .... (Note: Also happened w/ CM4.05 as a secondary SW load test)
After successful SW load - the S8710 either freezes or goes into rolling re-boot mode.
We remove the DAL1 - it stops and behaves. We tested the S8710s with other new sealed box DAL1s - same issue.
Any ideas what is causing this to occur? Avaya has said in some docs that when the BIOS/CMOS resets due to battery failure - the IRQ assigned to the DAL1 and DAL2 are changed .... but I can't find a PCN to verify if that is even accurate or what the correct IRQs should be. The only settings that need to be reset per Avaya explicitly - are the BIOS CPU Optimization setting - from Avaya's PCN.
Has anyone run into this issue and how did you fix it?
Thanks
Starting w/ New sealed box S8710s ... that have new DAL1s in each of them - right out of the box.
We replace the BIOS/CMOS battery and make sure the CPU Optimization is reset to Avaya's specs - "Optimized for I/O" so the DAL1 behaves.
We are loading CM4.2 SW clean .... no patches at this point .... (Note: Also happened w/ CM4.05 as a secondary SW load test)
After successful SW load - the S8710 either freezes or goes into rolling re-boot mode.
We remove the DAL1 - it stops and behaves. We tested the S8710s with other new sealed box DAL1s - same issue.
Any ideas what is causing this to occur? Avaya has said in some docs that when the BIOS/CMOS resets due to battery failure - the IRQ assigned to the DAL1 and DAL2 are changed .... but I can't find a PCN to verify if that is even accurate or what the correct IRQs should be. The only settings that need to be reset per Avaya explicitly - are the BIOS CPU Optimization setting - from Avaya's PCN.
Has anyone run into this issue and how did you fix it?
Thanks