Alchemy help!!??

[paulos2002]

Hello, I am trying to get any Alchemy to present a certain outbound CLI. I have tried using a shortcode of:
?
.s01395000000
dial

The number is just an example but the outbound is always showing blocked?

I know how to do it for IP Office but it doesn't seem to work on ALchemy.

Any help would be much appreciated.

 

[Westi]

are you sure that your line provider allows you to do it?
release of the system would be good
type of lines also
I have never worked on the Alchemy but the more info you give the better info you get back

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it

 

[avayarized]

Dear User, you alos need to ensure that the CLIP (yes i know its incoming but its right) is set to 6 digits presentation then just use the last 6 digits after the S in the short ode this should work!!
If you want more then you will need to get the CLIP set to 11 digits etc..

May the

 

[paulos2002]

Thanks for your help, is it important that it is a capital S?

I will speak to BT and see the quantity of Digits being used on the exchange and I will let you know the outcome.

 

[mattKnight]

>I will speak to BT and see the quantity of Digits

You don't need to fight with BT to find that out. Look at the ISDN packets in the traces - that will tell you.

However, I'd suspect that this is an issue with the lines and that you will have to deal with BT anyway. I don't think that the alchemy was that picky

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.

 

[hairlessupportmonkey]

id say 6 digits at an educated guess.

can you present any other DDI?

if not, you dont have CLOP on the line and cant maniuplate your numbers on the circuit.

by default, BT dont have this on, you have to request it and its normally chargable.