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AAS on the Hunt Group page

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Phoneman2

MIS
May 7, 1999
745
US
What does AAS stand for, not so much what it does. Auto something something?

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Thanks All Phoneman2
 
From an OLD Avaya G3 Call Vectoring/EAS guide: "AAS (Auto Available Skill) - the Login IDs assigned to the AAS skill must also be administered as Auto-Available. These login IDs are automatically logged in with the AUTO-IN work mode. Agents cannot have both Auto-Available and Non-Auto-Available skills. The feature is not intended for human agents."



"If you always do what you always did, you'll always get what you always got!" Anonymous
 
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