9504's & 9508's firmware issues.

[Sys85]

Removed about a dozen 9504's and 9508's from one site running R8.0.XX firmware R0.38. Moving them to new customers site running R8.1.65 with firmware R0.45 on the digital phones. These older firmware phones when plugged into ports on the R8.1.65 IPO digital ports just sit with please wait. Have rebooted several times still have please wait. Any suggestions?

 

[amriddle01]

What does monitor show?



"No problem monkey socks

 

[amriddle01]

I should add that I recently had to manually upload the R45 file to a system as it wasn't even on the SD card somehow, but I guess that's not your issue if they already have some up and running



"No problem monkey socks

 

[Sys85]

I am currently having trouble getting monitor to connect. I am able to open config in manager and sys status as well, but monitor just says trying to connect... I have to go to for now, will pick this up later. Thanks for the response.

 

[amriddle01]

Monitor is a different password, "password" by default, it isn't the same one as Manager and SSA



"No problem monkey socks

 

[CptIPO]

You mpst likely dont have the phone software on the system SD card. On the monitor it will tell you what file it failed on, and you can manually add it to the system sd card.

Yes we have VoIP in Cape Town

 

[tlpeter]

8.0.xx (42,43,44) did not automatically loads the firmaware on to the SD card thus the phones cannot find it.


BAZINGA!

I'm not insane, my mother had me tested!

 

[Sys85]

Problem resolved. For some reason the TFTP Server IP Address was not LAN1 Address. Changed that to the LAN1 IP and Changed Phone File Server Type to Memory Card and that did it. Thanks for all the posted responses.