6-7 second delay on outgoing calls

[c0y0t3]

I am working on an issue that I am having. Recently they changed to a new LCR provider and ever since then they have been experiencing a 6-7 second delay befor the call rings when dialling out. I checked the ARS table and the maximum numbers that were allowed on outgoing numbers was 11 I changed this to 15 to compensate for the 4 LCR digits 1840. This has not fixed the issue. I have made test calls by taking the LCR digits out of the route pattern but they are still getting the delay. When they dial using the TAC or press # at the end of the dialled digits the call rings right away. So I am thinking it must be something to do with the switch but I cannot think what.

HELP

 

[testLED]

is your LCR company using a code or CPS. these days they do not use codes so much. Might be worth posting your ars tables and route patterns. Out of interest what happens when you leave your digit legnth to 11 and your code still in place. And also what happens when you take your code out of the route pattern and put your digits back to 11 so they rout out normally do you get the pause.

 

[boot2sector0]

if you have 2 entries that were similar in the ARS pattern ( I cannot imagine why, but perhaps something like the interdigit timout is occuring - perhaps either in your switch or the network switch waiting for additional digits, then timing out )

 

[c0y0t3]

I have found that if any number dialled that is local for example a number 01274 252914, if i leave out the STD code (01274) the call rings right away.

here is my ARS table

analysis Page 1 SPE A

ARS DIGIT ANALYSIS REPORT

Location: all

Dialed Total Route Call Node
String Min Max Pattern Type Number

0 5 20 1 pubu
00 11 20 1 pubu
01 5 11 1 pubu
01274784 11 15 14 pubu
014843857 11 15 15 pubu
01924899962 11 11 21 pubu
02 5 15 1 pubu
03 4 15 1 pubu
04 4 15 1 pubu
05 4 15 1 pubu
06 4 15 1 pubu
07 11 15 11 pubu
08 4 15 1 pubu
09 5 15 1 pubu
1 3 3 1 pubu
111 6 6 1 pubu
112 3 3 1 pubu
118 3 6 118 pubu
121 3 18 2 pubu
1280 4 18 2 pubu
141 3 18 2 pubu
1840 4 19 1 pubu
2 6 6 1 pubu
3 6 6 1 pubu
4 6 6 1 pubu
5 6 6 1 pubu
6 6 6 1 pubu
7 6 6 1 pubu
784 6 6 16 pubu 62
8 6 6 1 pubu
9 6 6 1 pubu
999 3 3 65 pubu


and my route pattern
FRL inserted digits
1 1 0 1840
2 4 0 1840
3 2 0 1840
4
5
6