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  1. mike2ns

    BCM 50 Analog port

    Please see the link for a screen shot from Element Manager Thanks Mikehttp://www.mediafire.com/?127awyfao8fh405
  2. mike2ns

    BCM 50 Analog port

    Hardware is fine. It's as if the analog module is stuck. I've had exactly the same issue with a BCM 400 and a complete shut down solves it.
  3. mike2ns

    BCM 50 Analog port

    I have a BCM50 with two analog devices hanging off it. One has stopped working completely and the second works intermittently. I have checked under Audio Gateways and noticed that the Analog trunk status is set to Enabling. I can disable the module and when I re enable it the status returns to...
  4. mike2ns

    External access to Callpilot

    Spot on! Many thanks! Mike
  5. mike2ns

    External access to Callpilot

    Hi All Sometime ago I had some documentation telling me how to access call pilot externally. When I did have this information I remember seeing that the access code between the US/Canadian to the UK was different (US etc being dialling your ddi then press *81. If you try this on a UK BCM the...
  6. mike2ns

    Speed Dial - Dispaly Name Option 11c

    Thanks JohnThePhoneGuy, so potentially I could put all the numbers I want onto the phone? Am I able to push this to all the phones? As I don't really want to have to program these in manaully. Mike
  7. mike2ns

    Speed Dial - Dispaly Name Option 11c

    So does that mean its not possible? Mike
  8. mike2ns

    Speed Dial - Dispaly Name Option 11c

    Hi all. I am a new admin working with our Option 11c. I want to setup so that when an incoming call comes in and the number is in the System Speed Dial list, the name is displayed rather than the name? I've done this on the BCM400 many times. I am using Nortel IP2002 phones, is there a...
  9. mike2ns

    Custom Reports using SQL and Crystal Reports

    Hi I am trying to create a half decent report for finding out the backup status of 18 odd remote sites. I have all of the Arcserve installations at site logging into a central DB. I have created a basic report using Crystal Reports ver 8. But what I really want to do is to tell the report to...
  10. mike2ns

    Arcserve 11 and Oracle Agent

    Thanks for replying, by 'recycle' do you mean stoping and then re-starting the Oracle services?
  11. mike2ns

    Arcserve reporting

    FAO Debi Hi I am looking to use Monarch also for Arcserve reporting arer you able to help? Kind Regards Mike
  12. mike2ns

    Arcserve 11 and Oracle Agent

    Help! I am using Acrserve v11 to backup an Oracle database. The backup job was working for approximately one week and now produces the following error........ Failed to enumerate databases. (AGENT=dbaora7@dp2p, EC=Backup Agent Error -- (265) "Cannot get tablespace names: Please check Oracle...
  13. mike2ns

    Brightstor 11.0 Report Help

    I need a way of generating a report listing what has been backed up (server wise). The reports in Brightstor aren't fantastic and I would like to use an alternative interface for checking the status of jobs which have run overnight, addtionally I would like to make this a more automated process...

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