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Are you just playing an announcement or are you collecting a digit(s), waiting on input from the caller? It would be helpful if you could post a screenshot of the VDN/Vector that you are using.

I have configured a vector that is identical to a working vector that transfers calls via existing IP Trunks from my S8700 to a Resourcer's G600> Call is rec'd with caller ID and calling info, I don't have an audio channel connection, signed in agents are unable to answer call and talk to...

I have a S8700 connected to a service bureaus G600 gateway, Via aar I am sending 84266, they recieve the caller ID and number but they have no audio path.. Have similiar arrangement using 51003 and it works as planned, identical except for numbers being sent. This is their response to this...

list configuration software-versions SOFTWARE VERSIONS SOFTWARE VERSION Memory Resident: R012x.02.0.111.4 Disk Resident: R012x.02.0.111.4 TRANSLATION DATE Memory Resident: 1:00 am FRI MAY 25, 2007 Disk Resident: 1:00 am...

Thanks for the advise, I have replaced the CSU, had Bell to test the circuit, they are able to loop up the CSU and I am able to call from the SmartJack. I guess, I need to verify the cables from the CSU to the switch.

I have a G3si rel 6.0,having trouble getting the PRI to connect. Telco has checked and verified that the circuit is working correctly. I have tried an Avaya cable, terminating on 110 hwde using the following connectors 47 LI (high) 22 L1, 48 LO, 23 LO (high). "D" channel is floating...