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Hey guys! Thanks for the replies. I found the issue...upon closer inspection the circuit had been burned out. I could see the black mark. No fix for that.

Hey guys! Thanks for the replies. I found the issue...upon closer inspection the circuit had been burned out. I could see the black mark. No fix for that.

I did check the menu settings and the external music is turned on (which automatically turns off the AWFUL MIDI sounding mess). I thought about buying an RCA to RJ-11 adapter and plugging it into an RJ-11 jack. From there I would jump straight to the motherboard connector bypassing the block...

Yes...I changed it to external source. I did not however know about the external MOH volume control. I didn't see a mention of it in the manual. I adjusted the volume control and still nothing. Ugh! I'm at a total loss. I really do appreciate you taking time to help though. Thanks!

belevedere, what is the VR3?

I'm not sure what you mean. There is an external speaker on the OHP 8000. I hear music playing on it. The previous tech actually did the splice in the box. He brought the RCA cable into the unit and spliced into the pair that attach to the music on hold connector. The other end of the music...

Sorry for posting this in the wrong forum. I have since posted it in the correct one. I have the phones programmed correctly. Just nothing coming out. I was told that it worked at one time but doesn't anymore. I checked the cables for continuity. I checked the source of the music from the...

OK...hopefully I am in the right forum. Here is my situation. I work for a company that has an old NEC Electra Professional I system. The input for the music on hold is on the main board on a 4-pin connector. The only external source I have is from an OHP 8000. The output from this device...

The store that I work at has an old NEC Electra Professional I unit. I am trying to get an external music source installed. I know how to program the unit to pass the external music on to the phones but am not sure how to get the audio to the unit. I've worked with these PBX units before but...