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  1. ronaldotec

    How to create an IP extension with PEN in Automatico

    Hi guys good morning Here in the company the center is HIPATH 4k For me to create an IP Extension here I always put the PEN number that is available, but I wanted to know how do I create the IP extension and let the PEN number create the PEN automatically, that is, in the field where I put the...
  2. ronaldotec

    Defective Openstage 15 HFA phone

    I already used DERT tool, but it doesn’t work, and it’s not a problem in DERT because I used it on another device that wasn’t initializing and being able to recover the device, but with this defect I posted here I can’t recover with the DERT tool, someone know me say if there is another way to...
  3. ronaldotec

    Defective Openstage 15 HFA phone

    Hello Guys, Good afternoon Here at the company Have two openstage 15 HFA phone as the same defect when I call the phone on the network, some LEDs are on and nothing appears on the display. does anyone know how to tell me if there's still a way. follow the picture of the attached device...
  4. ronaldotec

    How to Discover the Openstage 15 HFA MAC via command from the Hipath 4000 exchange

    Thanks sbcsu, but this command is not what I want, because I need to identify which ip is on this device because I can't see it because the display is off and I need to identify which extension is on it so I can see which is the correct ip if I can find out the mac via command I compared it with...
  5. ronaldotec

    How to Discover the Openstage 15 HFA MAC via command from the Hipath 4000 exchange

    Hi all, Please I need help, to find out the IP of the extension I type DISPLAY-SBCSU:STNO=3000,TYPE=OPTIDAT; but I wanted to know which command I use to discover the MEC of the device via command, I will explain better I have an openstage 15 HFA device that it connects more the display is off...
  6. ronaldotec

    How to check analog extension not connected Hipath 4000

    hi guys, I need help finding out the analog extensions, which is not being used ie no handset connected at the tip on the Hipath 4000.   because here in the company has more than a thousand analog extensions and many are not being used so I find it difficult because the cables are all...

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