Thanks, Tommy!
The line is now ringing through to the operator console and going to their voicemail (when the operator doesn't answer), so it seems like maybe I'm making progress. I'm having trouble following the second bit of your advice, though. Although I'm somewhat technologically inclined...
Hello!
We have multiple trunk lines coming into our merlin system and one of those lines was configured to ring on every phone in our office and not go through the auto attendant. The call box at the front door of our building dials that line and then we can buzz people in by pressing 9. The...
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.