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ok I got it to work, thank you for all your help with this, now I can yell at the staff!![bigears] [wink]

I found this on a shelf near the bogen, could this be the power supply? A switch on the back is set at 24v

this might sound like a stupid question but.......the TAM-B needs a 24v power supply? Because I only see a 12v power supply for the Pagepac and not the BOGEN, it's possible the previous tenants somehow packed it with their stuff. Thank you

Thank you, I will give this a shot when I have a moment to mess with it and report back with the results.

Our company moved into a new location after the 7.1 earthquake destroyed our old building here in Alaska, We brought over our Avaya IP Office 500V2 (10.0.0.3.0 build 5), the business before us used a patch panel for the phone lines to all the offices, with that they had a BOGEN TAM B and a...

still nothing, I added the night attendant to 2 and tested this morning but it just goes straight to day attendant.

OK, I think I'm slowly understanding this more and more, it is switching to night mode just fine, but in the morning I test it and it rings and goes to the day menu instead of routing to a cell, there is already a button on the reception phone "Set Hunt Group Night Service" witch I'm assuming is...

under the "Specific" tab in the "Check HG Status" I set the "From User\Group Mailbox" set to "Main" Main is our main Voicemail box for the reception desk.

ok I changed the HG to Main (reception voicemail) and changed the 0,1 or 2 to $SAV to match the "Check HG Status" Sorry guys, I was pretty much thrown into Voicemail pro to learn on my own, hopefully I'm doing this correctly. Thank you

well that didn't work, probably something I did wrong, I called it from home late last night and it went to night mode so that worked but this morning I came in and called the office main line and it rang as normal not routing to cell, I have the routing set to an extension that is forwarded to...

Great, I will give this a shot, hopefully this works. Thank you!

I will try this, im not 100% familiar with voicemail pro, do I need to do anything to the "check HG status" generic basic action or just place it as is? I see a lot of drop down options under the "Specific" tab. Thank you

Hello, we are using "Voicemail Pro Client V 10.0.0.3.0 build 5", we want to have the following setup. Night Attendant on at 5:00pm Early Calls Attendant on at 8:00AM (to ring a cell phone until someone arrives at work to answer the phones) Then when the morning person arrives after 8:00am they...