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Hello Kyle555; writing command lines in linux OS, no very use to it, can you confirm that the issue never came back after you did that?

Okkie26, I downloaded the software from the centerApp on the IP Office UCM web interface, I did try the version 9.1.3 and 9.1.6 and experieced the same issue. Kyle555 I tried that also but it did not solve the problem. Joe2938 I also tried without the windows firewall but it keeps sending the...

Hello, The service runs for all the users, I ran the batchfile but the situation has not changed yet, I'm now having the same error on my old computer. This issue is driving me crazy [hairpull]

I'm using Windows 7 on the new laptop

I ran the batch but can't test the output, the account is currently locked due to too many attempts, tell you the result later

i created a rule in the firewall to grant VM pro traffic through the firewall but no changes.

how do i do that???[ponder]

Hello Okkie26, i did, but still can't get it running. Thanks

thread940-1752493 I'm having the same issue as describe in thread940-1752493, I have a new laptop and I did install IPO manager and VM pro, I can access VM pro from my old computer but can't get it working on the new one using the same account and pwd, the web interface 7071 is also working...

for sure its a short cut but i was going mad with this, my client is satisfied after complaining for two weeks, i really wonder where the issue came from.

I finally deleted the users configuration in ip office and created it from scratch,and its now ok. thank you everyone

hello Telecomboy, so i did, but still the same issue, nothing is wrong with the phone..

Hello joe2938 not all the 1408, i have just 2 behaving that weird.

hello everyone, i have been looking for a solution to this issue for the past 2 weeks, my user can't drop calls using the drop button on avaya 1408 phone, i'm using IP office 500 v2 managed with ip office manager 9.1.7. can someone help me please??