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  1. tomlynn

    LSP filesync doesn't work

    We recently experienced filesync errors because an ESS had gone active and would not release control. When we listed survivable servers, it showed as active. Does yours? We had to login to the ESS and issue a reset system 4 command before it would let go.
  2. tomlynn

    Avaya Aura Contact Center training videos

    While they're only a few minutes long each, the Avaya Mentor channel on Youtube has about a dozen short topics. Be well, Tom Lynn
  3. tomlynn

    Prevent ringer volume changes

    You've got CM 6.2. Do you have Session Manager? If so, why not get a POE device and mount it up high where they can't touch it. External SIP based ringer device: https://www.devconnectmarketplace.com/algo-communication-products-ltd/loud-ringer-voice-paging In 6.2, dual registration is a...
  4. tomlynn

    What could cause MOH port to change while in queue?

    If you look at the cid number, you'll find that you're looking at two different calls. Tom Lynn

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