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Hi ,,, I created Hunt Group with 3 members for incoming calls (1000,1001,1002) sequentially , if the user 1000 busy the calls forwarded to the extension 1001 then 1002. I need to the calls ring firstly to the station 1000 even if busy and then if no answer go to the next member in the group...

Hi AACon, the calls receipt in the real time in the storage folder, but in the search and replay page appears after one hour.

Hi ... I have a listed of 3000 numbers, is there a way to upload this exel sheet to the softconsole so the user can serach and dial use it .

Dear intrigrant / tlpeter : Thanks for your Supports. The client need to generate a call from pre listed name in the outlook, So How we are going to integrate with IP office and outlook. Can you explains how to do this ? Many Thanks.

Hi ... what License should be Installed on IP Office to Integrate it with Microsoft Lync Server ? Just a SIP Trunk or I need another Licence ? If I have A Microsoft Outlook and In the Directory I have a Contact and want to Dial through IP Office, is the Integration to the lync server...

Hi ... Thanks jhall123, its working now, but there are another problem that there is a gab about one hours in time calculating by contactstore, if the call made in 3:00 PM, it will receive in 4:00 PM in the contactstore. the time in the IP Office and the Contactstore Server is correct. any...

Hi Jhall123, Can you put the link here because I don't found it in Avaya Support WebsSite ?

Dear AACon; Thanks you Very Much, you are So Kind.

Hi Bas123, yes it's a CS7.8 .

Dear Jhall123, where the player controls would be there is nothing dispaly. can you explain to me how to install the file replace patch version 3 for contact store.

Hi AACon ... Is this the correct way to disable the protect mode in IE8: " To disable protected mode please click on “Start” button, click on “Run” (otherwise simply press “R” key and the key which has Microsoft’s Logo on it simultaneously), type “inetcpl.cpl”, press “enter” on your keyboard...

Hi ... I have Installed the contactStore on Windows Server 2008 R2, the IP Office Release is 8.1, and the License installed in the Manager is : R8+ Preferred Edition (VM Pro) VMPro Recordings Administrators In the Search and Replay Page, when Click the radio button to playing a Call, the...

Hi ... This is the trace coming from CCM ********** SysMonitor v10.1 (43) [connected to 10.1.68.10 (Royal Wings)] ********** 337901589mS PRN: Monitor Status IP 500 V2 8.1(43) 337901589mS PRN: LAW=A PRI=1, BRI=0, ALOG=4, VCOMP=42, MDM=0, WAN=0, MODU=0 LANM=0 CkSRC=5 VMAIL=1(VER=2 TYP=3)...

Hi ... I'll go to the site now and post it here .

Hi ... Is the Essential Edition License necessary if I have SIP Trunk License.

Hi ... I follow this document when configuration: https://devconnect.avaya.com/public/download/interop/CUCM8IPO80IPtk.pdf can you assist me dear ???

Hi, I was wondering if anyone out there may be able to assist me in attempting to complete a SIP trunk to a Cisco Call Manager from an Avaya IP Office 500. So far, I am able to sucessfully call from any Avaya Phone on the IP Office to any extention on the CCM, but I cannot complete any calls...

Hi ... Any Support ???

Hi, I was wondering if anyone out there may be able to assist me in attempting to complete a SIP trunk to a Cisco Call Manager from an Avaya IP Office 500. So far, I am able to sucessfully call from any Avaya Phone on the IP Office to any extention on the CCM, but I cannot complete any calls...

Hi GordonKapesMZ4 ... Thanks ,,, and if you can call him to support me .