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- Users: leeniepeacock
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Cisco 7962G phone with Plantronics Savi 730 or 740 and Auto Answer
I have a call center group that is using the Cisco 7962G phone with the Plantronics Savi wireless headset. I can get the auto answer to work with the wireless headset but the call cuts through to late to hear the zip tone. Can anyone help me with this. The zip tone is coming through on wired...- leeniepeacock
- Thread
- Replies: 0
- Forum: Cisco: Call Manager
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CMS Supervisor Agent admin, Can not delete skills
Hi, I have a supervisor that has been able to add and remove skills from agent ID's, this week she moved and is using a different computer. She is now able to add skill to an agent but can not remove skills. She have all the correct permissions but the delete button is grayed out. When I log...- leeniepeacock
- Thread
- Replies: 2
- Forum: Avaya: CM/Aura (Definity)
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One X Agent Error
only thing we could find that worked for us was to remove the software and re-install.- leeniepeacock
- Post #4
- Forum: Avaya: CM/Aura (Definity)
