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Have you tried plugging the conf unit into a different port? See if the fault follows the unit. Could be a faulty TN. Might be worth resetting the card or changing the TN.

Hiya, I have has this issue before. The Security domain membership was the cause. I managed to login using an user names and passwords from a prev rls. I wont go into the ins and outs but you might find an old ADMIN, ADMIN1 or ADMIN2 username and password will work. Maybe when the system was on...

Hi, Would anyone have the installation software for Callpilot 5.00.41 for a 202i. I have the key codes and a new HDD and it may be a case that I can debug and that might fix the problem, but I would like a copy of the SW as a just in case i have to change the HDD. Any help would be great...

There is no real Reboot Procedure. For a hard reboot (you onsite in front of System) Recommend being on port 0 as you will see bootup routine Always do a ld 43 edd 1st (unless you have a issue which started before last midnight routine) If you have Call Pilot please shutdown 1st. Then...

what rls is it. do you have callpilot or other system over the elan?

I’m a newbie in telecoms industry only 20yrs. These days I have to deal with so many different phone systems that I am becoming a master of none! I did my ccna 4 years ago and haven’t really used it since. I could do, at home, in my spare time - Yea right. I have a young family so my spare time...

they want to turn multicast off because of bandwidth.

Thank you effort1584. Haha - yes I agree but the powers that be would like to switch it off!

Hi I have had a question from a customer asking if they can switch off MCM over their network for obvious reasons... I know that the real-time displays/wallboards uses MCM and UCM, will the boards still work solely with UCM or do they need both to function correctly. I’ve looked on the server...

all i can find is pdt> d xmInUse

Hello. I’m wondering if there is someone out there that may have come across this issue before. I am trying to upload a kcd via pdt, a task I have undertaken many times without issue. However this time while the rx command was ready I lost connection to the CS1k and had to reconnect. Since then...

Sorry not the name field, the DN field...

Brilliant! Thank you. I've found it in 95. I didn't think of looking under IDC in 95. If you leave the name field blank it prompts you with IDC.[bigsmile] >ld 95 CND000 MEM AVAIL: (U/P): 1059160 USED: 579239 TOT: 1638399 DISK RECS AVAIL: 379 REQ prt TYPE name CUST 0 PAGE DIG DN DCNO 0...

I have changed the IDC to the DN, VM and the ATDN. Calls all route to the 2250 but still it has the wrong name.

IDC: SDID NO IDGT CDGT 4894 0 RDB: TYPE RDB CUST 00 DMOD ROUT 111 DES BT 012171747XX TKTP IDA SIGL DAS PRIV NO RCLS EXT DTRK NO PAGE 003 DSEL VOD AUTO NO DNIS NO ICOG IAO SRCH LIN TRMB YES STEP ACOD 1611 TARG BILN NO INST IDC YES DCNO 0 * NDNO 1 DEXT YES DNAM YES LID 1 LCNO TIMR EOD...

Hi KCFLHRC Exactly! That’s why I can’t work out where the 2250 is getting the name information from. It’s not even hitting the DN. Even if I set IDC to DN the name is still wrong. It’s like no matter what change I make, the 2250 thinks it’s something else. How does the 2250 get the name info...

I’ve spent most of the day on this and can’t fathom it. I have looked through the docs and users guides and asked others and I can’t get a definitive answer of where the 2250 gets the name from when a DDi call comes in. When I dial the DDi the 2250 displays: (CLID P EXTN DN WRONG NAME) I...

Hi All I’m a bit perplexed with this issue… I have an old option with a 2250. The site has DDIs forwarded to 0 via the IDC, this is ok and works. I have a DN with a name assigned. The original company has moved and the new person wants their name to display on the 2250 on IC calls via the DDi...

Thank you to all for your replies. I was back on site today to finish the installation and got the MSDL and trunks all up and working. My programming was spot on I just overlooked one small thing….. DIP SWITCH! Basically I’d set dip switch 1 wrong. As per the docs I changed it to DPNSS/DASS2...

That was my next port of call. I set them as pri not dass but it may be something I've overlooked.