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It looks like RNIPO got it, how do I make each phone prompt for a VPN User? my 96xxvpn settings are overwriting my manual changes each time the phone reboots.

Experiencing an odd problem in that my remote phones will all start a constant cycle of restarts after about a week of being connected. To get them back online I have to delete each phones H323 extension and re-add it. I have removed all timers and fixups on the ASA and this still continues to...

I have 3 of the DIG ADPX30 Nortel interface units attached to my IP Office. When I attempt to upgrade I can't get all three to upgrade. Sometimes two of them go to 51 and sometimes only one, but I can't get all three to upgrade. We have upgraded multiple times before without this issue...

Thank You!

I seem to remember being able to download IP Office updates from the Avaya website without providing a username and password, has that changed?

Was there any solution to this. I have had a problem with VM Pro not recognizing tones for awhile now.

It was the VPN Server that was upgraded, and maybe someone else has experienced this? Are there any settings in the IP Office that restrict what subnets it will register?

I get the following error when attempting to connect via SIP over our PPTP VPN. This seemed to work well when I was running PFSense 1.23, but I upgraded to PFSense 2.0 a few weeks ago and the Avaya Softphone won't work over the PPTP VPN. I have a rule that allows all traffic on all protocols...

About 45 miles northwest of Philadelphia, but I just need the code.

Are there any resellers out there that can offer a quick turn around on licensing. I need 10 power user licenses for my IP Office R8 as fast as possible. I believe that I need quantity 2 of 229427.

Thank You all for the responses they have been very helpful.

Our system was installed new with R7 and was upgraded to R8, which fixed some issues with our Nortel sets. Under licensing I have a "Virtual" license for my Essential Edition and Preferred Edition licenses. I am trying to explain to my provider that I need a real license key. They say that I...

Has anyone experience problems with their auto-attendant not acknowledging tones? This problem primarily happens during the recording of greetings. People will hit the # key after recording their greeting and it won't be acknowledged. They will hit it a second time and the system then...

Why is it not safe? The only time the file is transferred is after the VPN has been setup. The initial transfer takes place on my lan before I ship the phone out. I thought it would work perfectly too, but the IKE password field is blank in the phone after a clear and a reload of the text...

I have gotten my VPN settings where I want them, so that I only have to enter my group code and the phone will setup the way that I need it to. On my last run through having added the correct variable for the call server and http server the phone did not take the ike password. I did not make...