My advise for what it's worth is to use CTUIT. I think they charge $89 bucks per site per month and their support is very awesome. We had 20 venues so we may have gotten a small discount on the price. They have written some crazy reports for me before - basicly anything that the business...
There's an option to use the sub menu level for price level and I think it's in the menu item class. If that isn't turned on you have to use the main price level.
If you're still stuggling with it... let me know and i can probably dig around a little and get you the exact setting.
Or...
Sounds to me like its looking for the merchantlink config. Do you know if they're signed up with Merchantlink? Direct processing always scared me, so I've stayed away from it.
Have you checked the terminals to make sure that there isn't a backup there? I'm 99% sure Aloha copies the history to a backup terminal... I would look on the hard drive on each and see if you can find some history.
Hey StuckinTX,
You can also try www.getlinked.com. I've never used them before but I've been refered to them a few times.
A lab machine is going to be tough because of the way they lock the software down. Both types you a hardlock key to prevent people from stealing the software so you would...
They're going to totally different databases. You probably have two "easy" ways to do it if you want to avoid a year of coding.
1. Set the software to export a .csv every night that has the info that you need.
2. Sign up with a service like ctuit (www.ctuit.com) or avero...
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