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ACD Path Unavailable internal calls routing to VM problem
Thank you, this worked perfectly(faq1329-6963). I saw threads similar to this but wanted to be sure that there wasn't something I was doing wrong in the ACD Path Assigment form. I test throughly and swear that External and Internal calls routed to VM successfully using the VM pilot in the...- nonprofitgig
- Post #3
- Forum: Mitel Networks solutions
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ACD Path Unavailable internal calls routing to VM problem
Hi Team, I have an ACD Path 1111 "Path Unavailable Answer Point" going to voicemail HG pilot 1234. When all Agents are logged out of the ACD group 1111, EXTERNAL callers to the ACD group 1111 go to voicemail box 1111, but INTERNAL callers go to the beginning of the voicemail system(no mailbox...- nonprofitgig
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- Replies: 3
- Forum: Mitel Networks solutions
