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  1. mj82

    CCWX AGENTS LOCKING UP DURING AND AFTER TRANSFERRING CALLS

    I do know if an agent hits the Recall button it locks up the phone on some systems.
  2. mj82

    CCWX AGENTS LOCKING UP DURING AND AFTER TRANSFERRING CALLS

    @Belevedere in reference to the no names on the ACD lines. Would this still be the case on an sv8500 CCworx acd system?

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