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Thank you all for the great info....now if I could just find time to get back to working on this.

Excellent! Thank you. When the phones actually register, can this be seen in the SBC using tracesbc commands? I'm trying to understand if I'll have any feedback of any sort for troubleshooting registration issues (kind of like using SSA or Monitor). And then, is there any information between...

Anyone have the generic overview/steps needed in the SBC in order to get remote J Series phones connected to the Avaya SBC. The course material for this isn't the greatest and there is no doc that I'm aware of that discusses just the remote phone connectivity. Any help/thoughts would be...

I have a virtual Avaya SBC 8.0 with a virtual WebLM configured. I point the SBC to the WebLM URL and on the EMS Dashboard-Information pane, it shows license state is OK with a green circle/white checkmark. Clicking on the SBC-Device Management-Licensing tab, I have the correct URL populated...

No upgrade license needed. Check this link. The process is different if you're upgrading from 11.0 FP4 SP3 to 11.1 versus upgrading from 11.0 FP4 SP4 to 11.1. Apparently with 11.0 FP4 SP3, you have to use a replacement virtual server for data migration purposes. If you go to 11.0 FP4 SP4...

On a Server Edition R11 FP4 SP1 on the LAN1->VoIP tab, There is a field entitled "Allowed SIP User Agents" to blacklist/whitelist. Why is this not available in a 500V2 of the same release? Am I missing something? Avaya's site mentions this as a new feature in FP4, but doesn't mention anything...

IPOLackey…..I'd like to use that recorded .wav in a Post Dial Action to page using what was recorded. Specifically in the "Post the following Action or wave file" field and "to extension" to my short code for Dial Paging.

When using Voice Question in Voicemail Pro, is there a way to make use of that wave file that gets recorded? Can it be referenced elsewhere in other Voicemail Pro Actions? If so, how?

I have a 2 site SCN and J Series phones. I have Equinox working with Presence and Contacts just fine. When I pull the plug on my IPO, the J Series failover just fine and so does Equinox, however, I don't get Presence or Contacts, only basic telephony functions in the resilient state. My...

Did you ever get J Series resiliency to work?

I have a customer that has an IP Office in a dispatch center. Their radio vendor is requesting an off-hook indicator such that when the dispatch phone goes off-hook, it will activate a relay and force their audio from radio to phone in their headset. Has anyone else had to do this and is there...

>REQUESTPIN Module has the following tokens 1. Menu_Enter_Conf_Pin --> with two options TIMEOUT and $. $ continues on to CP1 2. SetCP1 (Generic Token) --> Set CPxx Value, Select Data Variable: CP1, With Value: $KEY. That has a NEXT that points to CP3 3. SetCP3 (Generic Token) --> Set CPxx...

Trying to make use of built in module for Conference in IPO/VMPRO 10.1. Defined PIN under User tab. Pointed short code to <REQUESTPIN. Dial short code and get greeting....enter PIN defined on User tab....and it states, "That PIN is invalid". What am I doing wrong? Is this not a...

I have a customer setup in a 2 site SCN with Centralized VM Pro. There is a Backup VM Pro as well. This site has been up and working for about a year but the customer just recently started having problems with their greetings not updating. I built a shortcode that points to a RECORDING VM Pro...

Now...is there a way to get notified if an alarm/wake-up goes unanswered?

Thanks Janni78....that worked.

Start token connected to Set Alarm Token and since it's $KEY, I try entering the extension number I want the wake-up call for.

I selected it from the drop down list.

I have an R10 SP3 IP Office 500v2 w UC Mod v2. In VM Pro Client I'm trying to use "Alarm Set" token for wake-up calls. I'm trying to set one up for the front desk to enter the extension that will receive the wake-up call. Under the Specific Tab -> Ring Alarm On -> select Other Extension and...

I can't get it to register. I have programmed what I think are all the necessary fields, but it's still not coming up. I was wondering if anyone had an integration guide or pointers to what I might be missing in the 4102 itself. Intrigrant, I will look into the Patton M-ATA....thanks for the...