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is the server up for more then 90 days ? we had a similar issue and we resolved it by rebooting the server every 90 days.

step-by-step instructions on ec500 setup also can be found here http://www.toavaya.com/2011/03/13/configure-ec500-avaya-cm-ec500-part-2/

Just as you are already used (kind of late thought because of the baby) a new article has been posted on toavaya.com about ec500. What is it and how to set it up. So go visit http://www.toavaya.com and have fun!.

Hey Lynx77. If you have an support account go to http://support.avaya.com and click on downloads then choose Integrated Management (All Offers). On that page you will find ASA.

Examples on how it's used and all about it on http://www.toavaya.com/2011/02/07/25-call-out-external-dids-creeated/ As always, you can also check the course structure on http://www.toavaya.com/structure/

Sorry for now posting in over a month ... Kind of crazy when you just got a baby :) But now he falled asleep so now i can write more. So here you go, ARS DIGIT-CONVERSION at http://www.toavaya.com/2011/01/30/23-ars-digit-conversion/ As always you can also check the whole course structure...

Hey Rigg. We had the same problem. It's a FIRMWARE Problem cause by backing up call logs. Disable call log backing up and you won't have any problems. This afects the whole FM3.x as far as i know.

A new article on world class routing has been posted under toavaya.com. ARS tables and how to add a new area code under avaya pbx. Hope this helps all the new guys and girls to the wonderfull world of avaya.

Happy new year to everybody! We've added a new section into toavaya.com where we will post step by step tutorials. First one (ty jeromy btw) is how to setup music on hold for avaya cm using a wav file from a cd. Head over for more info on http://www.toavaya.com. Also, part 3 of world class...

The title says it all. We've started discussing world class routing. Go to www.toavaya.com if you need to learn about FRL at http://www.toavaya.com/2010/12/23/20-routing-part-1-route-patterns-frl/ Also you can find a module on route-patterns at...

I see you use a remote point. Do you have Coverage of Calls Redirected Off-Net Enabled in the system-parameters ? Check www.toavaya.com for more details on this if you want, i wrote an article about coverage paths at http://www.toavaya.com/2010/11/26/11-coverage-paths/

1.MM with MSS 2. CM on 87xx with G650 and G450 3. Avaya OneX Mobile 4. Avaya OneX Speech 5. Meeting Exchange 6. AES 7. Click to call most of them integrated with lotus notes/domino.

Thank you all who visited. We nearly touched 1000 views yesterday!!! Sugestions for the next lesson anyone?

We had a issue where the phones would lock up because we were backing up the call logs. Try to see if disabling call logs backup helps...

I'm done with the basic administration lessons (still open to suggestions if you think I can still cover something else in there) and now I’m moving onto advanced administration (still for people that have the first contact with avaya cm). First module in advanced admin: Trunk Groups and...

Here you go. For anyone interested in how to deploy caller applications in a MM environment you can head over to: http://www.toavaya.com/2010/11/30/deploy-caller-applications-avaya-mm/

I'm putting together a site where i will try to provide a free avaya class for basic administration. Also, you can find some nice articles regarding avaya uc, modular messeging and all.